BASIC PURPOSE. Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs. ESSENTIAL FUNCTIONS. . Handle guest registration and room assignments, accommodating special requests whenever possible. (10%). . Pre-register, block reservations and take same day reservations and when necessary, future reservations ...
Position Purpose. Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards. ESSENTIAL FUNCTIONS. . Check housekeeping cart for supplies. stock as needed. . Greet guests immediately with friendly/sincere acknowledgement. . Strip dirty linens/towels and remove used amenities from room/suite. . Clean rooms/suites, as assigned, which includes: mak...
