53 front desk agent Jobs in omaha, ne
EVEN Hotels is Hiring a Front Desk Agent 3pm-11pm (Including Weekends) Near Omaha, NE
At EVEN Hotels , our core mission is to Enable Wellness in Travel. We provide a thoughtful lifestyle offering for travelers seeking more options to stay healthier and balanced away from home. Our hotels and wellness-savvy colleagues offer guests a best-in-class fitness experience, healthier food options, and flexible working spaces. We inspire our guests to stay on track with their wellness routines so they can be at their best and achieve more. This position is 3pm-11pm. It includes every weekend.
As a member of the EVEN Hotels team, you'll bring your passion for wellness, encouraging others, and building connections with every interaction:
Inspire our guests to stay on track with wellness while on the road
Enliven Wellness through our passion, knowledge, and resources available to ensure balance and holistic well-being
Be Encouraging by recognizing our guests' achievements and offering positive words of encouragement and suggestions
Get Personal to understand our guest's wellness goals and help them maximize their wellness journey while traveling
Keep Active Host - Position Highlights
- Deliver superior customer service to ensure guests are taken care of by delivering a guest experience that is unique and brings the EVEN Hotels brand to life
- Deliver Core Guest Services greet EVEN Hotels guests with the signature greeting, provide hand towel and water, registration/check-in/out luggage assistance, guest services, and support, and familiarization with hotel facilities
- Support wellness by engaging guests with expertise at the Wellness Wall and Athletic Studio, and cross-train as an Eat Well Host
- Welcome and provide personal recognition promptly and professionally to guests upon arrival
- Offer each guest a welcome drink upon arrival, complete the check-in transaction efficiently, describes the hotel services, and demonstrate the Wellness Wall and applicable guests mobile device applications
- Interact with guests to discover their wellness needs and offers options to help guests make healthier choices during their stay
- Upsell and Enroll new guests into IHG Rewards Club program
- Extend invitations to hotel wellness programs and best support the guest's wellness routines
- Monitor Athletic Studio, keeps equipment clean, and ensure fresh water is available at all times
- Demonstrate proper use of fitness equipment as requested
- Answer phones in a prompt and courteous manner
- Operate the retail sundry sales area and keep shelves stocked and organized
- Ensure billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
- Process cash and credit card transactions according to standard operating procedures, including posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned bank
- 401(k) with match
- Dental insurance
- Employee IHG Room Discounts
- Life insurance
- Paid time off
- Vision insurance
- Fun & Energetic work culture
- Employee Rate Genesis Gym Membership
- Team Wellness
- Share own wellness journey with colleagues and guests
- Leverage the support of other team members and departments to enhance the guest experience
- Communicate and coordinate with other departments to provide and receive insight about guest needs, requests, and complaints
Anant is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.
Anant Enterprises
Anant is an industry leader in hotel development, construction in the Midwest and owns and manages 10 hotels in Nebraska. Our hotel brands include Aloft, EVEN Hotel, Holiday Inn, Holiday Inn Express, and Fairfield Inn & Suites. We believe in our core values of Integrity, Transparency, and Having Fun! To learn more about us, check out our website at https://anant.life/
Please visit our careers page to see more job opportunities.
Job Summary
Full Time
$26k-35k (estimate)
05/03/2024
05/16/2024
evenhotels.com
The following is the career advancement route for Front Desk Agent 3pm-11pm (Including Weekends) positions, which can be used as a reference in future career path planning. As a Front Desk Agent 3pm-11pm (Including Weekends), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent 3pm-11pm (Including Weekends). You can explore the career advancement for a Front Desk Agent 3pm-11pm (Including Weekends) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
