Front Desk Agent/ Guest Service Representative. Location. Holiday Inn Express & Suites -Columbus Airport East, 6305 East Broad Street Columbus, OH 43240. Job Details. Holiday Inn Express. is seeking a Front Desk Agent to join their team. The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include. Greeting guests, complete the check- in/ check-out procedure through the Property management s...