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RESTAURANT SERVER

Position Summary:

Responsible for taking orders, serving food and drinks, and fulfilling requests by guests.

Essential Functions:

• Answer questions about food and drinks including their ingredients, preparation, and accompanying items.
• Greet newly seated guests in a friendly manner and in the time limit specified by outlet standards.
• Take drink orders at guest greeting, deliver beverages and offer appetizers.
• Merchandise menu items, such as appetizers, entrees and desserts.
• Input orders into POS system.
• Knowledge of hotel services.
• Follow alcohol awareness procedures for preventing intoxication of guests.
• Attend to guests’ needs when delivering food and check back to ensure guest satisfaction.
• Garnish plates as specified by the menu standards.
• Maintain table by checking drink levels, removing clutter and providing extra napkins if necessary.
• Total bill and present check upon removal of last plate or upon request.
• Maintain an accurate exchange of currency.
• Keep station clean.
• Keep immediate supervisor promptly and fully aware of all problems or unusual matters of significance.
• Maintain free coffee and tea throughout the shift.
• Perform assigned station side work.
• Follow all food sanitation regulations including but not limited to personal hygiene, food safety and area cleanliness. Report any infractions to supervisor or manager immediately.
• Follow cash handling and/or check control procedures including but not limited to coupons or complimentary item service.

Additional Responsibilities:

• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.

Education and Experience:

• Previous restaurant experience.

Skills and Abilities:

• Ability to stand and walk for a long period of time.
• Ability to carry and lift heavy objects.
• Good oral communication skills.
• Ability to work in a fast-paced environment.
• Organization and time management skills.