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Front Desk Agent - Full Time ($15 per hour)
The Dalmar Fort Lauderdale, FL
$27k-36k (estimate)
Full Time | Accommodations Just Posted
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The Dalmar is Hiring a Front Desk Agent - Full Time ($15 per hour) Near Fort Lauderdale, FL

The Wurzak Hotel Group is looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.

General Requirements

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Education and Experience

  • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software, Lightspeed & EMPOWER GXP
  • Customer service experience
  • Excellent communication and organizational skills

Our Perks

  • Competitive Salary
  • Paid Time Off
  • Medical, Dental, Vision health insurance
  • Robust supplemental insurance for Life, AD&D, Pets, legal and more
  • Wellness programs for mental, physical, and financial wellness
  • Hotel and travel discounts
  • Generous retirement/401k benefits
  • Education and professional development
  • Complimentary employee meals

Who We Are

Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests.

WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.

WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.

EEO m/f/d/h

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$27k-36k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

06/18/2024

WEBSITE

guest-inn.com

HEADQUARTERS

LONGVIEW, TX

SIZE

25 - 50

FOUNDED

1986

CEO

JENIFER LONG

REVENUE

<$5M

INDUSTRY

Accommodations

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The job skills required for Front Desk Agent - Full Time ($15 per hour) include Customer Service, Housekeeping, Credit Card, Leadership, Payment Method, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent - Full Time ($15 per hour). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent - Full Time ($15 per hour). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent - Full Time ($15 per hour) positions, which can be used as a reference in future career path planning. As a Front Desk Agent - Full Time ($15 per hour), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent - Full Time ($15 per hour). You can explore the career advancement for a Front Desk Agent - Full Time ($15 per hour) below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
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