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When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Companys esteemed annual list of the Worlds Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities:As a Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
When applicable, obtain required city and/or government licenses or permits, i.e.:
The EPA CFC Universal Certification Technician certificate
Pool & Spa Operator
If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit
Minimum Requirements include:
High school diploma or equivalent form an accredited institution preferred
Two or more years managing a maintenance team in multifamily or related industry
Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances
Appropriate EPA Certifications for refrigerant recycling
Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations
Proven ability to train and direct others
Drivers license to operate machinery in property
Ability to work an on-call schedule
Excellent written, verbal and customer service skills
Lift 25 lbs. or more
Climb up and down stairs and ladders
Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays
Work overtime as business needs deem appropriate
Ability to work an on-call schedule
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living, office, retail, mixed-use, logistics and life science projects all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Companys prestigious annual list of the Worlds Most Innovative Companies for 2024.
Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
Full Time
$77k-99k (estimate)
05/04/2024
05/20/2024
thehinesgroup.com
PHILPOT, KY
1,000 - 3,000
1966
RONALD J BAMBERGER
$50M - $200M
Durable Manufacturing
The Hines Group delivers custom and precision metal stampings and production machining, including deep draw metal stampings, progressive die stampings, four-slide stampings, and assembly. We are ISO/TS-16949-2009 compliant.
The following is the career advancement route for Service Supervisor positions, which can be used as a reference in future career path planning. As a Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Supervisor. You can explore the career advancement for a Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Supervisor job description and responsibilities
The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.
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Document task completion through daily service reports.
04/15/2022: Austin, TX
Conduct regular performance evaluation of environmental service staff.
01/25/2022: Boulder, CO
Create and maintain environmental service staff schedule.
03/31/2022: Springfield, OR
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
02/26/2022: Shreveport, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Supervisor jobs
At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.
03/30/2022: Pittsburgh, PA
All supervisors should be prepared to deal with a crisis.
03/30/2022: San Diego, CA
Deliver fast, effective resolutions.
04/07/2022: Harlingen, TX
A supervisor sees that employees update records when they receive or release parcels and mail.
03/02/2022: Mcallen, TX
Assisting customer service staff with duties where required.
03/31/2022: Portsmouth, NH
Step 3: View the best colleges and universities for Service Supervisor.