Bell Person. SUMMARY. Bell Person provides a luxury guest service by greeting and escorting guest to their rooms. Open Doors and assist guest/visitors entering and leaving property. Inform guest of property amenities, services and hours of operation and local areas of interest and activities. Identify and explain room features to guest. RESPONSIBILITIES. Maintain lobby, front door, bell stand, and luggage room cleanliness and order. Markets the e...
Guest Service Agent. SUMMARY. To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES. Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. Check guests in and out efficiently and in a friendly manner. Post guest charges and compute guest bill, co...
