Job Title. Senior Machine Learning Engineer / Researcher. Location. NYC or SF (On-site). About Highlight AI. Highlight AI is a cutting-edge desktop assistant designed to enhance productivity by seamlessly integrating with your workflow. We empower users to interact with any application using text and voice commands, eliminating the need to switch between tools. After raising a seed round from investors like Khosla Ventures, Sapphire Ventures, Gen...
Overview. Summary. This role serves as a Senior Advisor Travel and Transportation Specialist to provide consultation and assistance to senior leadership and management as an authority on transportation procedures, standards, policy, certification programs, and safety and regulations. This position will ensure all remaining aspects of the agency’s legacy operations related to USAIDs travel and transportation’s E2 travel system, travel policy, pers...
Overview. The Communications Office leads on the United States Agency for International Development (USAID) legacy on external affairs and provides central focus and overall coordination for all aspects of legislative and public affairs matters. This office serves as the central point of contact with Congress, the media, interested stakeholders from the international development community, and the American people regarding USAIDs legacy internati...
Overview. Background. USAID, which fostered global development by reducing conflict, preventing disease, and promoting democratic governance and resilience is now moving into strategic drawdown positioning. The Operations Team provides strategic oversight in operations and administration. The Senior Administrative Specialist ensures smooth operations of senior leadership through administrative, programmatic, and cross-unit coordination. Scope of ...
Overview. As part of the Operations Office the incumbent provides various services like mailroom, shipping, printing, move and space management, asset management, use of Agency vehicle, parking and metro benefits. The incumbent will coordinate with staff across offices and contractors to draft policy in managing three main areas of responsibility for effective and efficient use: 1) property/facility management, 2) mail and 3) transportation. He/s...
Overview. Highlight is seeking a data analyst to provide data analytics/visualization support on our federal health contractor program. This position is fully remote. Responsibilities. Manage help desk analytics for HHS contact center. Utilize CRM (ServiceNow) to track contact center performance and configure KPI reports. Assist and work with internal teams to resolve data export related issues. Maintain database documentation. Interact and colla...
Overview. Highlight Technologies is seeking skilled and dedicated Tier 3 Help Desk technicians to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. This position is remote, employees must be local to Washington DC area. Responsibilities. Serves as Tier 3 technical support for customers. Responsible for advanced troubleshooting, problem-solving, and technical support of all networked syst...
Overview. Highlight Technologies is seeking skilled and dedicated Tier 3 Help Desk technicians to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. This position is remote, employees must be local to Washington DC area. Responsibilities. Serves as Tier 3 technical support for customers. Responsible for advanced troubleshooting, problem-solving, and technical support of all networked syst...