WE ARE HIRING! We are seeking a Digital Product Analyst in Parsippany, New Jersey for a 100% Remote setup. The ideal candidate will have experience in both web site and mobile app consumer-facing digital channels, with a focus on e-commerce or self-service experiences; identifying & understanding customer problems and collaborating with stakeholders and partners on how to solve those problems to elevate the customer experience, reduce friction, and drive engagement and satisfaction. APPLY NOW!

Summary Description & Essential Job Functions: 

This hands-on contributor will partner with key teams, stakeholders, and other Product Managers to deliver business-critical projects for Digital Products (brand website and mobile app). This role will provide leadership and support throughout the product development lifecycle: establish business & functional requirements, test and manage the lifecycle of UAT issues; prioritize, organize, and align defect fixes, ensuring all business requirements are accurately captured, traceable, tested and deployed.

Responsibilities:

• Partner with other product managers, UX, technology, delivery & operations teams, and key stakeholders to execute on the product lifecycle from ideation through launch for various best-in-class digital experiences, new feature rollouts, as well as enterprise initiatives.
• Collaborate with teams to define business and functional requirements including acceptance criteria, as well as guest experience; contribute to metrics & competitive analysis for related Product objectives & hypotheses.
• Serve as the primary customer advocate during user acceptance testing and quality assurance activities to verify all enhancements deliver on specified business requirements.

Qualifications and Required Skills:

• 2 years of product management experience, ideally in transactional websites and/or mobile apps with solid knowledge of shopping/retail functionality and API connectivity
• 2 years of experience in working with functional or technical teams
• 2 years of experience with software testing and Quality Assurance
• 1 years of experience with third party integrations and management of technology vendors
• Experience working in Agile methodologies, principles, and procedures
• Must be able to speak and write in English fluently
• Good understanding of Agile
• Working in Jira
• Hospitality experience is nice to have but not required
• Seeking someone with outgoing and personable personality
• Bachelor's degree is not required

Behavioral Competencies:

• Must be results-driven, proactive, and focused on aligning action to ensure delivery
• Possesses the ability to view experiences from a customer perspective and make recommendations/callouts for optimization
• Keen prioritization/adaptation skills
• Strong presentation and communication skills (verbal and written)

Functional Competencies:

• Strong analytical skills, the ability to understand complex workflows, and investigate possible issues
• Experience in testing and supporting responsive web applications with a mobile-first mindset
• Extremely detail-oriented, possessing the ability to think outside of the box
• Experience in JIRA and related product management tools
• General familiarity with APIs
• Ability to work with remote and third-party teams

RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.

Join OUR team. Be part of our family of contractors and consultants. That is what we sell. Experience our one-on-one recruiting model, our dedicated onboarding and HR team, top of market operations team, and be a part of a company with one the highest retention rates for contractors in the US staffing market.