Job Description

The ideal Pawn Broker will have vast knowledge of commonly pawned items such as tools, jewelry, and electronics and extensive sales floor experience. This experience may be from prior retail or pawn shop positions. The Pawn Broker position is responsible for assisting the Sales Manager in all aspects of managing the sales floor, including driving profitability through buying, selling and loaning on items.

Responsibilities

• Evaluating the value of items presented as collateral
• Meeting or exceed financial targets set for the sales floor
• Establishing meaningful and respectful relationships with customers
• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store procedures
• Greeting customers when they walk through the door
• Building rapport through conversation and honest recommendations
• Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
• Collaborating with fellow team members to keep the sales floor area clean and organized at all times

Skills

• Exceptional customer service
• Must adhere to all Company policies, procedures, and regulations
• Able to pass a criminal background check and drug test
• Minimum 3 year of customer service experience, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Knowledge of commonly pawned items, such as tools, jewelry, or electronics
• Sales background
• Bilingual, a plus

Job Type: Full-time

Salary: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off
• We offer many great benefits, including free early access to your pay through Homebase.

Shift:

• Day shift

Experience:

• Pawn Broker: 2 years (Required)

Work Location: In person