Herb Chambers Toyota of Boston has a fantastic opportunity to start a long and rewarding career for the right person!

We are seeking a Client Care Specialist to work in our Sales BDC department.

This position will be responsible for handling Internet leads, inbound phone calls, and customer retention.

Immediate Opening Available

Job Responsibilities:

• Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority.
• Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership.
• Obtain customer information and keep accurate database.
• Maintain a dealership standard for response time.
• Set up sales appointments with all customers with the focus that all customers are prospective long-term customers.
• Handle minor customer complaints and misunderstandings.
• Must be available to work weekends, nights and holidays

Benefits Include:

• Health, dental, Vision and life insurance
• 401(k) Matching
• Flexible schedule
• Paid Time-Off
• Top-tier pay plan

• Must have flexible schedule and able to work weekends
• Must be self-motivated and performance driven
• Must be able to attend training
• Proven experience in sales. Auto sales preferred but not required
• Strong written and verbal communication skills
• Highly organized with the ability to learn quickly
• Strong computer and typing skills
• Professional and personable demeanor