Salary: $624.64 - $9,557.30 Monthly
SUMMARY
The Office of Diversion and Reentry within the Los Angeles County Department of Health Services is looking for a Health Program Analyst II (HPAII) to work with the Referrals, Access, and Data (RAD) team. ODR provides interim housing and permanent supportive housing to individuals who are homeless, have a serious mental health disorder, and are diverted into services after being incarcerated in the Los Angeles County Jail. Clients in ODR jail-based diversion programs are referred to Interim Housing and then to an Intensive Case Management Services (ICMS) provider, who works with the client as they transition from custody to community and on to permanent supportive housing. Within the Housing Team, the RAD team oversees many of the operational aspects of ODR's jail-based diversion programs including referrals to community-based providers, data and outcome reporting, matching clients to permanent housing resources, CHAMP quality assurance management, program expense tracking, and more. The HPA II role will provide oversight of the aforementioned responsibilities and supporting other analyst staff in the day-to-day operations of ODR's housing programs. This role will report to the RAD Team Manager.
This role will work closely with the Central Team to connect clients to community-based case management providers, helping ensure their timely releases from custody. The HPA II will also be responsible for tracking and regularly reporting on case management slot utilization in addition to working closely with the Housing Team to plan for and provide recommendations around slot expansion planning. This role will also require close collaboration with the FIST team to ensure clients transition smoothly from the FIST program to the ODR Housing program and are prepared to take the next steps toward permanent housing.
Currently, ODR has a hybrid work schedule with a combination of workdays in the office, in the field and remote. This may change at discretion of DHS.
ESSENTIAL FUNCTIONS of the Health Program Analyst II include, but are not limited to:

• Tracks the allocation and utilization of case management slots and regularly reports on and makes recommendations related to this data.
• Coordinates with ODR social work and housing teams to plan for and implement slot expansion efforts.
• Assigns clients coming from community and custody to community-based providers via the Diversion Database
• Works with the Housing and RAD Teams to ensure the referrals are processed in CHAMP and that interim housing has been requested.
• Meets with the FIST clinical team and housing providers regularly to ensure clients are prepared to transition to the ODR Housing program.
• Assigns clients maxing out of the FIST program to community-based providers within the ODR Housing Program and coordinates linkage to interim housing and/or PSH.
• Assists with updating subsidies in CHAMP when clients are assigned to higher level of care facilities.
• Performs project management activities, supporting and collaborating with Assistant Staff Analysts within the team.
• Monitors data quality and implements data improvement procedures as needed. Partners with ODR analyst staff to triage referral, access, or data issues.
• Collaborates with internal and external program partners to develop, recommend, and implement best practices.
• Provides technical assistance and training to project partners and develop, recommend, and implement program modifications.
• Monitors data quality and implements data improvement procedures as needed.
• Collaborates with internal and external program partners to develop, recommend, and implement best practices.
• Assists in developing policies and procedures, setting programmatic benchmarks, and collecting and analyzing outcomes data and quality of data.
• Prepares program reports as needed including progress reports, performance data, and program outcomes.
• Assists in the design and implementation and day to day operations of projects and prepares project reports including service utilization, performance data, and program outcomes.
• Assists in coordination and collaboration with all project partners (e.g., participating departments, partner agencies, contracted service providers, stakeholder groups) to ensure all elements of the projects operate in the most efficient and effective manner.
• Other duties as assigned.

JOB QUALIFICATIONS
Minimum Education/Experience
A bachelor's degree or higher from an accredited college or university, preferably in Public Health, Public Administration, Business Administration, Healthcare Administration, Healthcare Management, Biostatistics, Epidemiology, Social Work, Community Development, Criminal Justice, Paralegal Studies, or a related field.
AND
Four (4) years in a highly responsible clerical and administrative experience in health care administrative operations for high-risk populations (e.g., homeless, justice-involved, mentally ill, substance use disorder or medically complex) - OR - (B) Researching, studying, and making recommendations to support health or social service programs or policy.
Preferred Education/Experience

• Master's degree in Social Work (MSW), Marriage and Family Therapy (MFT), Clinical Counseling (LPCC), Public Health, Public Policy or related field strongly preferred.
• Experience in program operations or program management.
• Social work or direct service experience in community-based programs strongly preferred.
• Ability to independently manage and implement program activities in coordination with ODR team.
• Demonstrated experience building collaboration and partnerships among diverse stakeholders, e.g., government, community organizations and businesses.
• Ability to coordinate day to day work among multidisciplinary teams (analysts, doctors, nurses, social workers, etc.) and service providers, including providing real-time problem solving and technical assistance as needed.
• Strong synthesis, analysis and writing skills with ability to develop products, protocols, and reports.
• Strong organizational skills, including an ability to manage multiple work projects simultaneously, track project details, and meet deadlines.
• Strong technical skills with Microsoft excel and experience with database management (e.g., Electronic Health Record Systems) preferred.
• Ability to attend meetings, provide training, technical assistance, and other job-related duties in locations throughout Los Angeles County and have reliable transportation to carry out essential functions.

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successfully clear the LA County Live Scan process.
• Successfully clear the health clearance

Other Skills, Knowledge, and Abilities

• Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Teams, Outlook, etc.
• Able to multi-task and set workload priorities for time sensitive projects/tasks.
• Ability to problem solve and make recommendations to processes, policies, etc.
• Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.
• Able to work in a very diverse environment and with diverse individuals.
• Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.

ONLINE APPLICATION REQUIREMENTS

• At a minimum, candidates need to submit/upload electronic copies of a resume describing education to include training certifications, and relevant paid and volunteer experience - relevant to the job description essential job functions. Applications need to include legible copies of education diplomas/transcripts as applicable.
• A cover introductory letter may be submitted while not required.
• Legible copies of certificates to substantiate proficiency in skills, knowledge and abilities may be submitted.
• Applications without supporting documentation at the time of application or no more than 5 business days after the initial application will not be included in the candidate pool.
• Review of job description at https://helunahealth.org/join-our-team/ is suggested, especially if applying to the position from a third-party online application.

PHYSICAL DEMANDS
StandFrequently
WalkFrequently
SitFrequently
HandlingOccasionally
Reach OutwardOccasionally
Reach Above ShoulderOccasionally
Climb, Crawl, Kneel, BendOccasionally
Lift / CarryOccasionally - Up to 50 lbs
Push/PullOccasionally - Up to 50 lbs
SeeConstantly
Taste/ SmellNot Applicable
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)