Help families within the Autism Community get the services they need! Our Care Coordinator compassionately guides families through the steps to receive ABA Services. Entry level applicants encouraged to apply.

HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Skills desired:

• Compassionate, customer-focused attitude
• Drive to make a direct impact in the Autism Community

Responsibilities:

• Educating prospective clients on services offered by Helping Hands Family.
• Communicating with clients in the admissions process on status, timelines and any additional information needed.
• Working with families to receive proper paperwork needed to start the intake process, including speaking with office of diagnosing physician if needed.
• Work with prospective, new and existing clients to gather the correct insurance information needed to determine covered services/verification of benefits.
• Insurance Case Management: obtaining authorizations, verifying coverage for services, and maintaining relationships with care coordinators.
• Managing the practice management (PM) system and electronic medical records system (EMR) for data integrity, including entering, organizing, and auditing client and insurance data.
• Managing intake for potential new clients, medical records, data entry, and processing, for new markets until a Program Support Specialist is onboarded.

Qualifications:

• Bachelor's Degree - preferred
• 1 year of healthcare customer service experience
• Previous experience in a related field

• Experience working with children diagnosed with Autism or other disabilities

HHF offers comprehensive full-time benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Paid Time Off & Holidays
• Retirement 401K Plan, with 3% match
• Flexible Spending Accounts
• Optional benefits including STD, Life & LTD