Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Co-Occurring Specialty Services Coordinator program today!

The Co-Occurring Specialty Services Coordinator

JOB SUMMARY

• Supervises the clinical activities of the Specialty Outpatient Programs, including Court, Recovery and Women's Services.
• Liaison with area hospitals, providers, law enforcement, state and local funders and other referral sources/partner agencies in these areas.
• Ensures continued program development, compliance with applicable standards (funding source/licensure, accreditation), continued quality programming, budget formulation and projection, maintenance of staffing patterns, achievement of productivity standards, and maintenance of professional relations with the public.
• Assists staff in actively seeking and maintaining referral sources.
• Completes accurate, timely required monthly/quarterly reports reflecting program outcomes, utilization and productivity.
• Arranges or provides coverage as needed for Intakes, Groups, and other clinical functions as needed.
• Responsible for supervising additional future programs that will operate within the program area.
• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Quality clinical programming

• Identify best practice standards and evidence-based practices for program areas.
• Implement best practice standards for program areas as evidenced by integration into
  service delivery.
• Continual improvement in quality programming as evidenced by the identification and
  correction of problem areas with no recurring issues.
• Monitor trends and relate relevant information up and down as appropriate.

2 Ensure compliance of all standards related to supervised programs.

• Ensure all programs meet standards of licensing agent and funder as evidenced by
  successful audits (target of 85% for MCO's; target of no more than 5 findings for other audits).
• Ensure all programs meet standards of licensing agent and funder as evidenced by conducting or reviewing peer audits and having no repeat findings in live or desk audits.
• Participate in auditing processes with licensure, funders, CARF, the Tennessee Department of Mental Health and Substance Abuse Services, et. al.

3. New program development

• Research and identify gaps in service delivery system. Develops new business proposals for expansion of services in clinical areas upon request.
• Actively participates in new funding opportunities for program expansion.
• Successfully implements new programming within HRMC as evidenced by 3 months start up to full implementation.

4. Public relations

• Represents the Center in the community in a positive and professional manner as evidenced by good working relationships (satisfaction surveys, referrals, complaints).
• Develops new relationships with community providers to generate increased program referrals. Attends a variety of meetings in applicable settings.
• Provides community education and serves on panels, boards, committees as needed, upon request.

5. Provides supervision

• Ensure positions are filled in a timely manner as evidenced by position filled expediently with qualified applicants.
• Staff issues are identified and addressed promptly as evidenced by the utilization of progressive disciplinary procedures.
• Staff are supervised on a regular basis and have a good working knowledge of job duties.
• Foster professional growth and development of staff through the identification of leadership potential

6. Manage revenue and expenses

• Monitor and maintain productivity to ensure all revenue targets are met.
• Control expenses (target of under 97% in relationship to revenues earned).
• Assist with budget planning and projection, as well as develop strategies for improvements and efficiencies.

7. Promotes and maintains positive teamwork.

• Organizes and develops team cohesion.
• Demonstrates consideration and concern for fellow workers and promotes harmonious
  relationships and attitudes.
• Gives and receives appropriate feedback.
• Communicates directly and approaches conflict with a win/win: problem-solving approach.

COMPENSATION:

• Starting salary for this position is approximately $57,903 /yr based on relevant experience and education.

Equipment/Technology :

• Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record.

QUALIFICATIONS - Co-Occurring Specialty Services Coordinator

Education:

• Master's degree in counseling, psychology, addiction, social work, or health-related field preferred; candidate should be licensed or license eligible.

Experience / Knowledge :

• Candidate should have excellent communication skills, the ability to meet program clinical and productivity requirements, the ability to function effectively in a team environment, and effective supervisory skills.
• Five years of experience in the social work field or a behavioral health setting required. Three years of experience in a supervisory capacity preferred.

Physical:

• Exposure to biological hazards.
• Hearing of normal/soft tones and close eye work.
• Valid driver's license.
• Lifting up to 50 lbs. Pushing/pulling up to 150 lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• CPR and First Aid certification required (training provided).
• Required to be certified in and adequately implement verbal de-escalation techniques that include wide range of bodily movements; including but not limited to grasping, holding another person, going down on knee, running, and walking.
• Applicants should be able to exercise sound judgement under pressure.
• Clinical staff may be required to get an F endorsement to transport clients as necessary.

Location:

• Knoxville, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

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