The Healthtrax Fitness Service Desk is the hub for customer service, fitness & wellness program and membership information . You are the first and last impression of our business.
The Service Desk Receptionist with manager on duty responsibilities exhibits maturity and dependability with a keen attention to their surroundings in order to provide safe, immediate, efficient and friendly customer service.
Serving as a key holder and manager on duty you are responsible for helping to ensure the safety of participants removing any potential hazards and risks of injury including placing out of order signs on equipment as needed. You will take pride in keeping the center spotless and sanitary during slow times with general cleaning of the reception, member lounge, spot checking throughout the center and towel laundry upkeep.
The Service Desk Receptionist is essential to the promotion and information sharing of all center programs and services while enforcing policies with a common sense approach to conflict resolution and problem solving. Our ideal candidate has previous experience in both sales and customer service with ability to learn process new membership paperwork. This position requires periods of standing and walking.
The candidate demonstrates a can do attitude with common sense, effective written and verbal communication, interpersonal, problem solving, coordination of multiple activities and conflict resolution skills. Must abide by Healthtrax Employee Handbook, be a team player, have strong communication skills and professionalism at all time.
Candidates must have the ability to work in a fast-paced, results-oriented environment have a commitment to fitness and wellness and continuous learning; have an understanding for the bottom-line and business approach to job performance. Maintaining your CPR/AED/First Aid certifications, required.
Flexible schedule, hours vary by center. Most MOD shifts are weekends and weekday evenings.
Join the leader in fitness. Since 1979, Healthtrax Fitness & Wellness has been providing fitness and wellness solutions for individuals and employers and is looking for people passionate about fitness and customer service excellence to join our team.
We believe regular exercise is medicine for a strong immune system and optimal mental health. We envision a society where personal healthcare responsibility is the norm, not the exception. Where people are informed and motivated to practice good lifestyle habits including a quality fitness regime. At Healthtrax, we see ourselves as a vital part of this transformation and have a sense of contribution that validates that the work we do to ensure safe, clean facilities is part of a worthwhile journey. Join our journey. Bring your passion to our team.
About Healthtrax
Since 1979, Healthtrax Fitness & Wellness has been a premier operator of fitness centers serving diverse member needs and providing careers to full and part time dedicated team members. We are committed to being the best in fitness including attention to cleanliness, safety and physical distancing. With 17 locations in 5 states, our talented staff provide engaging programs and safe, clean facilities that blend lifestyle management, health education, fitness and a sense of community. We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers
Healthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better!