General Description:

This position is responsible for performing a number of key operational functions related to assuring the integrity and accuracy of exchange of data as it flows from the data sources to and through the exchange to third party destinations. This includes implementation and support of data sources, practice EMRs, and other third party interfaces utilizing standard data interface methods including HL7 v2 and v3, Direct protocol, secure FTP, and others. In addition, this position includes performing on-going operational activities necessary for the secure and reliable management of data exchange.

Duties and Responsibilities:

• Implement new or change existing data feeds from and to third parties that either supply exchange data or acquire data from the exchange utilizing standard processes and approved technical methods. Coordinate the activities of all exchange partners and vendors involved in the implementation and support of data feeds.
• Make recommendations for the creation or revision of existing operational workflow processes in response to operational, stakeholder, or user needs that are compliant with HEALTHeLINK policies and New York State regulations.
• Provide level 2 support for all in-bound and out-bound data exchange interfaces including validation functions from the clinical data sources to manage the integrity of the Patient Master Index (PMI) and the accurate attachment of clinical results to the appropriate patient. Coordinate the support activities across exchange and vendor partners as needed to resolve interface problems
• Monitor ongoing production data quality and remediate when quality falls below an acceptable level.
• Assure patient PHI data that is handled within HEALTHeLINK is operationally secure and done so in a manner compliant with policies and New York State regulations.
• Takes ownership of the operational/interface process and master the use of the integration engine
• Participate in projects as requested.
• Collaborate with other departments and members of the HEALTHeLINK Team as needed
• Other duties as assigned

Knowledge and Skill Requirements:

• Proficient in electronic data exchange mechanisms. This could include EDI, HL7 v2 or v3, FHIR, or other data interchange standards and mechanisms
• Demonstrated ability to help design and lead data interchange between healthcare systems
• Experience in implementing, managing, and supporting system interfaces, preferably in a healthcare environment
• Knowledge of standard healthcare terminology
• Experience with work environments subject to the HIPAA regulations
• Ability to assess operational and user needs and design and document operational processes to serve those needs
• Demonstrated ability to consistently and reliably perform duties in a timely fashion
• Self-starter requiring limited supervision for the planning and execution of daily duties and responsibilities
• Excellent communication skills, both written and verbal
• Knowledge of computers and Microsoft Office Software
• Ability to work independently under pressure to meet deadlines and company goals

Experience and Education:

• Associate degree or higher preferred
• 2 years of interface experience or equivalent desired

Physical Requirements:

The physical demands are representative of those that must be met to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Light physical effort in an office environment
• Frequent computer use / data entry; repetitive motions of the wrist, hands, and/or fingers
• Must have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; and viewing a computer
• Ability to receive detailed information through oral communication
• Must be able to lift up to 20 pounds (files, paper boxes) periodically
• Primarily sedentary work with occasional bending and reaching

Job Type: Full-time

Pay: $72,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Experience:

• Hospital & Healthcare: 1 year (Preferred)
• Interface: 2 years (Preferred)

Ability to Commute:

• Depew, NY 14043 (Required)

Ability to Relocate:

• Depew, NY 14043: Relocate before starting work (Required)

Work Location: In person