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*** ON-SITE / REMOTE CONSIDERED ***
Who we are
Atwave is a performance marketing email agency that focuses on new customer acquisition through one media channel - email marketing. Atwave works closely with a wide net of branded clients, helping them to achieve their email marketing goals. Atwave's team prides themselves of being the absolute best at what they do and extremely innovative in their approach. We are looking for highly motivated individuals who want to help take our business to the next level.
The role
You’ll be responsible for developing client relationships, growing existing accounts and supervising account activities. You’ll use your deep understanding of performance marketing (handling both creative and data) to lead the client and our internal team to build and optimize campaigns for our clients.
Our ideal candidate for this full-time position has the strongest written and verbal communication and client relationship building skills we have ever seen. They are exceptionally detail-oriented and organized, with the ability to think both creatively and analytically. This professional is highly self-motivated and confident, who feels comfortable in a seriously fast paced environment. 4 to 6 years of experience in digital media/media planning and client management required.
Goals / remit
Requirements
We offer
Full Time
$88k-115k (estimate)
05/27/2024
06/15/2024
The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.
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Quotes from people on Client Services Manager job description and responsibilities
Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.
02/16/2022: Shreveport, LA
They also ensure unsatisfied clients are compensated with free services, products, or discounts.
02/28/2022: Tucson, AZ
Client service managers oversee the hiring, orienting, and training of staff for the department.
01/16/2022: Yakima, WA
Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.
01/18/2022: Colorado Springs, CO
They develop policies and regulations necessary for ensuring client satisfaction.
03/08/2022: Poughkeepsie, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Manager jobs
Should be excellent communicators capable of leading a team.
02/21/2022: Utica, NY
Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.
02/12/2022: York, PA
As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.
02/02/2022: Canton, OH
Mastermind creative ways to deliver an exceptional client experience.
02/15/2022: Portland, ME
Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.
02/25/2022: New Haven, CT
Step 3: View the best colleges and universities for Client Services Manager.