Basic Qualifications

• 3 years of related administrative and/or program coordination experience in a professional setting required.
• College degree strongly preferred or an equivalent of education plus relevant business experience.

Additional Qualifications and Skills

• Work experience with proven project management skills and the ability/flexibility to handle multiple projects simultaneously.
• Experience collaborating across a team and bringing projects to fruition.
• This position requires excellent relationship management skills and a willingness and ability to work with multiple groups within the Office for External Education in a fast-paced, high-energy environment.
• Strong customer service, written and verbal communications skills.
• Proficiency with Microsoft Office, Outlook, Zoom, and the ability to navigate multiple technology systems.
• Prior experience in an academic environment is preferred.
• Ability to assess and learn new technologies quickly.
• Foster a culture of community, equity, diversity, inclusion and belonging among staff and learners.

Additional Information
Cover letters are strongly encouraged as part of the application process.
This is a three-year term position from the date of hire, with the possibility of extension, contingent upon work performance and continued funding to support the position.
The Office for External Education (OEE) is a highly entrepreneurial, diverse, and inclusive, department within Harvard Medical School delivering a portfolio of innovative medical education opportunities, through live, online, and blended programming as well as digital, multimedia, and print resources, to a breadth of learners, including current and aspiring health care professionals; leaders at all levels within companies that serve the health care industry; and individuals seeking to live healthier lives. OEE is supported by a team of nearly 200 faculty and staff with revenues generated through B2B and B2C relationships, as well as grant and gift funding.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.
The Harvard Medical School is not able to provide visa sponsorship for this position.
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Schedule
40 hrs. per weekMonday - Friday8:00 am - 5:00 pm
Must be able to work overtime hours in the mornings, evening and on weekends as required for program delivery.
Position Description
Corporate Learning, a business unit within the Office for External Education, is looking for a Program Coordinator to support its growing line of business. As a member of this fast-paced, innovation oriented and growing team, the Program Coordinator, reporting into the Assistant Director, will work closely with the whole Corporate Learning team to successfully deliver Executive Education programs and Corporate Learning. The position will communicate regularly with key program stakeholders, including faculty, clients, Office for External Education staff, and team members, to ensure all aspects of the corporate learning and executive education experience are designed and delivered successfully.
Specific responsibilities:

• Works closely with Assistant Director, Corporate Learning to plan, organize, and execute the design and delivery of an assigned portfolio of complex, large scale Corporate Learning programs.
• Creates and builds the Learning Management System (LMS) pages for a portfolio of programs, which includes creating program syllabuses, uploading session recordings and slides, and sending program announcements.
• Collaborates with the Assistant Director and Faculty Directors on the scheduling of faculty speakers for Corporate Learning Programs.
• Serves as administrative contact for a portfolio of programs, providing excellent customer-service and interacting with a sophisticated global clientele.
• Coordinates pre-program faculty briefings and recruitment meetings as necessary. Coordinates the arrangements for onsite and virtual client meetings.
• Assists Assistant Director with the arrangements for program site visits.
• Collaborates and coordinates with Program Operations on the creation of registration sites and the transfer the necessary registration details for program participants.
• Work with Program Operations to ensure all logistical arrangements, such as arranging hotel room blocks, catering, AV requirements, classroom set up, and transportation, are confirmed for a portfolio of programs.
• Supports program delivery on site and virtually, working with clients ahead of and on program days.
• Coordinates the printing of program materials: agendas, name badges, certificates etc. either working with internal stakeholders or with local vendors.
• Creates program surveys and collects data in post-program reports for distribution to clients and faculty.
• Coordinates and inputs Salesforce learner data for a portfolio of programs. Reviews, prepares, and submits invoices for payment.
• Coordinates and is responsible for the faculty payment process for a portfolio of programs, including ensuring timely and consistent payments.
• In conjunction with Corporate Learning team, establishes best practices for processes for program administration and support.
• Provides administrative support to the department as needed.
• Other duties as assigned.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Commitment to Equity, Diversity, Inclusion, and Belonging
We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values
https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format Details
This position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.