5 customer service management assistant Jobs in fairfax, va

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Patient Access Associate 1- Pain Management (Fairfax)

Inova Health System

Fairfax, VA | Full Time

$42k-51k (estimate)

3 Days Ago

Management & Sales Training Program

The Sherwin-Williams Company

Fairfax, VA | Full Time

$103k-147k (estimate)

4 Days Ago

Director, Behavioral Threat Assessment and Management

George Mason University

Fairfax, VA | Full Time

$101k-160k (estimate)

6 Days Ago

Customer Service Management Assistant

Harris Teeter Careers

FAIRFAX, VA | Full Time

$39k-50k (estimate)

2 Months Ago

Human Resources Customer Service Assistant

George Mason University Careers

Fairfax, VA | Full Time

$81k-103k (estimate)

3 Weeks Ago

Patient Access Associate 1- Pain Management (Fairfax)

$42k-51k (estimate)

Full Time 3 Days Ago

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Inova Health System is Hiring a Patient Access Associate 1- Pain Management (Fairfax) Near Fairfax, VA

The Patient Access Associate 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer authorizations and referral requirements as required.
Job Responsibilities

Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions.
Selects an appropriate method of communication for audiences and adjusts communication style when needed.
Explains insurance benefits and patient liability by using appropriate communication methods/styles.
Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.
Coordinates with other departments to assist or transport patients/visitors requiring special attention/support; Interviews patients to secure and document required medical, financial, demographic and insurance information.
Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.
Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary.
Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
May perform additional duties as required.

Additional Requirements
Experience - 1 year of customer service or 1 year of experience in a medical setting. Or Associates degree in lieu of experience.

Education - High School diploma or equivalent.