Director - Poker Operations

Responsible for the implementation and execution of goals and objectives set forth by upper management with regard to the Poker Department. Develops, implements and measures the departments strategic plan and objectives with inclusion of payroll, gaming equipment, operational expenses, capital budgets, etc. Ensures department activities reflect the properties policies and procedures and are in compliance with the Gaming Commission and Federal regulatory requirements.

• Monitors existing internal controls for efficiency and effectiveness and maintains the integrity of all Poker gaming activity.
• Develops and implements Poker Room policies and procedures and gains approval from Human Resources prior to implementation to ensure consistency with company policies including business ethics guidelines.
• Monitors the performance of department direct reports and team members.
• Develops department members knowledge and skills through education, training, coaching, corrective counseling, etc.
• Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
• Ensures appropriate staffing levels to best manage labor costs while maintaining game integrity and outstanding guest service.
• Analyzes audits and summarizes all pertinent statistical data, correlates into appropriate forms and disseminates accordingly with action plans for continuous improvement.
• Initiates new marketing strategies and concepts for Poker Room.
• Develop, plan and execute casino promotions and tournaments timely and accurately.
• Creates an environment where the Companys mission and values thrive and serves as a role model of those values including:
• Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Demonstrate a commitment to responsible gaming and responsible alcohol service including the discouragement/prevention of problem gambling and underage gambling/consumption of alcohol.
• Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Promotes positive public/employee relations at all times; maintains composure and builds relationships with guests that encourage repeat patronage and positive word-of-mouth.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Performs all other related and compatible duties as assigned.

• Ability to manage employees, training and coaching skills with evidence of developing exceptionally motivated teams.
• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
• Excellent interpersonal and communication skills.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Must be able to work a variety of schedules, long hours, evenings, weekends and holidays.
• Displays leadership qualities and the ability to serve both internal and external customers.
• Must be able to develop and manage departmental budget and control labor and expenses.
• Ability to maintain high confidentiality.
• Ability to independently manage multiple tasks in a professional manner.
• Ability to analyze numbers and create comprehensive reports.
• Computer literate in Microsoft Windows applications required.
• Bachelors or related degree preferred
• 10 years casino experience; Poker Room experience preferred.
• Minimum age requirement is 21

What we offer you:

• Multiple benefit plans to suit your needs

• Paid Time Off

• 401K

• Opportunities for advancement

• Positive and respectful work environment where diversity is valued

• Generous employee discounts on dining, retail, amusements, and hotels

• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.