SUMMARY OF POSITION. The General Manager is accountable for the management and operations of. the restaurant, ensuring that team members are hospitality focused, people. focused and are performing their job duties and meeting expectations in all. areas of their job description. The. General Manager reports to the District Manager for the area and supervises. Assistant Managers, Shift Leaders and Team Members. The General Manager. operates the re...
The essential functions of the Crew Person position are denoted below in the following key areas. TOTAL GUEST SATISFACTION. Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. Follows all Guest service guidelines and procedures. takes the appropriate action to ensure all Guest receive “SUPERSTAR Service.”. Works assigned station(s) accurately and productively. cleans and stocks the station ...
