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Cape Cod Healthcare
Hyannis, MA | Part Time
$36k-45k (estimate)
5 Months Ago
Cape Cod Healthcare
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Patient Access Representative
$36k-45k (estimate)
Part Time | Ambulatory Healthcare Services 5 Months Ago
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Cape Cod Healthcare is Hiring a Patient Access Representative Near Hyannis, MA

  • Interview patient and/or patient representative to obtain required information necessary to complete the registration process in the hospital information system and maintains the accuracy, confidentiality and integrity of the automated database.
  • Coordinate and communicate accurate and updated registration/admission/and pre-admission activities with Medical Records, Care/Case Management, Utilization Management, Physicians' offices, Patient accounts, and any other hospital departments, as may be required, to support the appropriate, accurate, safe and effective patient care.
  • Initiate and maintain organized files and records, related to orders, payer authorizations, booking slips, schedules, and others per department procedure.
  • Contacts patients, employers, insurers and patient representatives to obtain insurance and other information necessary to secure hospital reimbursement, verifies benefits and pre-certifies all insurance plans to ensure maximum reimbursement to the hospital.
  • Verifies benefits, utilizing insurance verification systems. Obtains referrals and authorizations required and documents complete information, along with approved bed status, if applicable, in the computer system. Obtains pre-certifications in a manner to ensure maximum allowable reimbursement to the hospital.
  • Maintains a thorough knowledge of departmental policies and procedures to ensure maximum reimbursement to the hospital.
  • Attends departmental and other meetings as requested by the immediate supervisor.
  • Ensure timely placement of patients in the most effective and appropriate manner. Process admissions, discharges and transfers of all Hospital patients, per department procedures.
  • Explain and process payments from patients, which may include but not limited to co-pays, co-insurance, and deductibles
  • Follows department procedures related to securing payment information and providing patient receipts.
  • Provide information to patient and/or representative on: Health Care Proxy, Advanced Beneficiary Notice, Important Medicare Message (IMM) forms, Financial issues and refers to Financial Counselor if appropriate. Obtain completed forms as available.
  • Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
  • Perform other work related duties and activities as assigned or requested by manager/supervisor.
  • Ability to read, write and communicate in English at the level of a high school graduate.
  • Ability to type at the rate of 25 WPM as demonstrated by a timed test.
  • Computer skills to perform the job functions in a satisfactory, accurate and productive manner.
  • Successful passage of a Medical Terminology course or successful passage of Medical Terminology challenge exam.
  • Ability to work independently and under pressure.
Purpose of PositionTo obtain accurate and complete patient information and payer verification in a Customer focused manner, to assure expedient care and accurate billing
Schedule Details32 hours per week, 11p-7a, rot. nights, E/O weekend and rot. holidays
OrganizationCape Cod Hospital
Primary LocationMassachusetts-Hyannis
DepartmentCCH-Patient Access
Employee ClassificationRegular-Regular
ShiftNight
Weekend ShiftsEvery Other
Holiday ShiftsRotating
Posting Start DateMar 25, 2024
Posting End DateOngoing

Job Summary

JOB TYPE

Part Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$36k-45k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

06/17/2024

WEBSITE

capecodhealth.org

HEADQUARTERS

HYANNIS, MA

SIZE

1,000 - 3,000

TYPE

Private

CEO

MICHAEL G JONES

REVENUE

$500M - $1B

INDUSTRY

Ambulatory Healthcare Services

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About Cape Cod Healthcare

Cape Cod Healthcare provides cardiovascular, orthopedics, neurosurgery, surgery and cancer care services.

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The job skills required for Patient Access Representative include Billing, Confidentiality, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Access Representative positions, which can be used as a reference in future career path planning. As a Patient Access Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative. You can explore the career advancement for a Patient Access Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Access Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Representative job description and responsibilities

Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.

02/20/2022: Elkhart, IN

Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

01/10/2022: Tulsa, OK

Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.

01/30/2022: New Britain, CT

Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.

01/29/2022: Cincinnati, OH

Good people skills are helpful for a patient access representative, to communicate with patients and members of their care teams.

01/08/2022: Vincennes, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Representative jobs

Seek Out Hospitality Skills Training Opportunities.

02/11/2022: Buffalo, NY

Ensure Clarity of Expectations.

01/30/2022: Longview, TX

Listen, understand and take action.

01/24/2022: Longview, TX

Communicate as efficiently as possible.

01/24/2022: Killeen, TX

Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

12/14/2021: Gainesville, FL

Step 3: View the best colleges and universities for Patient Access Representative.

Butler University
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