1 IT Specialist Job in Statesboro, GA
Hanon Systems is Hiring an IT Specialist Near Statesboro, GA
Job TitleIT Specialist
DepartmentInformation Technologies
Reports ToGlobal IT Manager
Job Description
- This position is for a technician responsible for in on-site service and operations of IT systems and solutions. This includes systems supporting Office automation, Commercial Applications, Enterprise Resource Planning, Line of Business and Product Development. The operations aspects of this position entail delivery of services and stable operations on the site and excellent service to business users.
- Provide break fix and troubleshooting service for the site
- Provide on-site IT Operations support for all IT Infrastructure and Operating systems including PCs, locally administered servers, workstations, network routers, network nodes, printers
- Execute incident, problem and change management processes using the designated tracking tool
- Face off to Hanon Systems business customers within the site ensuring excellent customer service
- Local responsibility for Asset management and consumption tracking, keeping CMDB in line with actual
- Manage local applications including break fix, housekeeping and system administration as appropriate
- Work with internal resources and outsourcing partners to deliver day-to-day IT Operations, ensuring systems/solutions are meeting / exceeding availability and performance service levels, decreasing business impacting incidents and ensuring customer satisfaction is achieved locally within the site
- Take ownership of all incidents and initiatives affecting site's IT environment regardless of which group is driving
- Do what it takes to get business working including hands on intervention as required
- Fix root causes of incidents to assure no repeat incidents and lowering both lost units and lost work hours for those incidents that do occur
- Participate in on call duty as required in the local site
- Support local project implementations when they occur
- Execute local change management
- Ensure conformance and adherence to working procedures and audit standards
- Support and participate in EHS objectives
- 5 years of experience in Information Technology with specific knowledge in IT daily operations and systems management
- Knowledge of ITIL-process desirable
- Distinctive IT-related knowledge and understanding as well as analytical way of thinking
- Enjoys dealing with customers, first experiences with IT-helpdesk
- Highly team-oriented and confident appearance
- Very good written and spoken English
- Able to cope with pressure, good manners and a solution as well as customer oriented work style
Degree preferred
Special Requirements (i.e.: Overtime, Travel, etc.)
- Overtime as needed
Job Summary
Full Time
$65k-80k (estimate)
05/02/2024
05/15/2024
FENTON, MI
200 - 500
2018
$50M - $200M
Business Services
Related Companies
The following is the career advancement route for IT Specialist positions, which can be used as a reference in future career path planning. As an IT Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Specialist. You can explore the career advancement for an IT Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Specialist job description and responsibilities
IT Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.
03/10/2022: Pittsburgh, PA
IT Specialists offer a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/26/2022: Cedar Falls, IA
IT Specialists typically understand how computer hardware and software work together and understand advanced troubleshooting methods.
02/10/2022: Fayetteville, NC
An IT specialist generally provide their services for companies regarding software, hardware, and databases.
01/24/2022: Waco, TX
An IT Specialist also offer support over the phone or through remote system support software.
01/19/2022: Boston, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Specialist jobs
Obtain Entry-Level Work (Timelines Vary).
02/14/2022: Omaha, NE
Pursue Vendor-Specific Certifications (Timelines Vary).
02/06/2022: Biloxi, MS
Earn a Master’s Degree (Optional, Two Years).
02/26/2022: Dothan, AL
Accurately diagnose problems and deliver solutions, either through knowledge or research.
01/30/2022: San Diego, CA
Consider Earning a Master’s Degree.
02/23/2022: Kingsport, TN
Step 3: View the best colleges and universities for IT Specialist.
