STUDIO OVERVIEW

Serasana means “To Be Healthy”, and our mission is to create a community of hope and healing. Serasana Katy is a Wellness Center that fuses ancient wellness practices, specializing in stress and pain management, by encouraging regular use of acupuncture, yoga, massage, healing tea and remedies.

We are looking for a part-time Client Service Team Member. Our environment is unique, we have a beautiful tea bar and a thoughtful retail selection that supports our clients on their wellness journey. We have seven treatment rooms and a gorgeous yoga studio.

We are located at 28818 Cinco Ranch Blvd., Suite 140 Katy TX. 

RESPONSIBILITIES 

Transition each client into our community of hope and healing--guide clients in their decisions about wellness.

GENERAL

Greet clients upon arrival, answer phones, schedule appointments, answer questions, check out clients, merchandise and sell retail products, handle purchasing and inventory control, attend staff meetings and handle central communication with all Team Members

TEA RELATED

Educate clients on tea, take drink orders, make drinks, clean, stock teas and supplies, accept shipments, handle retail sales transactions. Adhere to all regulations set forth by Health Department.

YOGA RELATED

Greet clients arriving for class, answer questions, guide them to the proper location, explain payment options, sell packages, sell retail, explain yoga styles, register students, manage the sign-in sheet, collect payments.

ACUPUNCTURE/MASSAGE/SPECIALTY SERVICES

Check-in clients, ensure clients are taken into the spa on time, assist therapists, change linens in rooms if needed, keep therapy rooms stocked, answer client questions about services, sell retail and treatment packages, give tours of the spa, do laundry, and assist with cleaning as needed.

QUALIFICATIONS

• Basic math skills, Microsoft Word, Excel, Canva
• Social Media skills including Facebook, Twitter, Instagram and more
• Basic knowledge of yoga, acupuncture, massage and tea
• Comfortable conversing with strangers
• Retail sales competence
• Experience with MindBody software is a plus

CONDITIONS OF WORK

Can be long shifts, short shifts, or split shifts. Flexible shifts.

We are in need of someone to work weekend shifts some Saturdays and some Sundays as well as sub for shifts during the week.

REQUIREMENTS

• Minimum age of 18 
• Brisk walking, lifting 20 lbs. and frequent bending
• Keen eyesight
• Live a tobacco-free and vaping-free lifestyle
• Report to work free of any adverse effects of drugs or alcohol

EQUIPMENT OPERATED

Computer, Printer, Telephone, Stereo, iPod, iPad, Washer, Dryer, Blender, Microwave, Coffee Maker, and Hot Plate.

COMPENSATION

Hourly rate starts at $12 per hour weekdays and $13per hour on weekends tips commission.

Commissions range from $10 - $40 for the sale of memberships and packages.

BENEFITS

• Flexible schedule
• 20% Discount on Retail
• 50% Discount on Spa Services
• 50% Discount on Workshops
• Free Unlimited Yoga