The purpose of a Front Office Manager is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service. MUST HAVE HILTON EXPERIENCE. ESSENTIAL DUTIES AND RESPONSIBILITIES. Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of ...
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES. Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and securi...
City, State. Watertown, Massachusetts. The purpose of a MAINTENANCE ATTENDANT is to perform routine property and equipment repairs and preventative maintenance, monitor utilities and assist in ensuring the safety of guests and associates in compliance with all corporate and brand standards and all federal, state and local laws. ESSENTIAL DUTIES AND RESPONSIBILITIES. Responds in a courteous and timely manner to all guests' questions, complaints or...
