No matter whether a guest arrives weary from their travels or excited for a vacation, as a Food & Beverage Director, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As a Food & Beverage Director you will be leading and inspiring each team member to provide an exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their visit, creating a customer for life.

Our Food & Beverage Director makes a difference by:

• Having a gift for paying attention to the smallest details
• Having a team-first attitude
• By driving results

As a Food & Beverage Director, you will:

• Manage all food and beverage and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service.
• Purchase food, beverages, and supplies.
• Identify customers’ needs and respond proactively to all their concerns.
• Lead food and beverage team by attracting, recruiting, training, and appraising talented personnel
• Establish goals, make schedules, and enforce policies and procedures
• Comply with all health and safety regulations.
• Monitor and report sales and GSS results.
• Strive to improve service performance.
• Maintain a friendly, cheerful, and courteous demeanor at all times
• Encourage and build mutual trust, respect, and cooperation among team members
• Serve as a role model to demonstrate appropriate behaviors
• Strive to improve service performance.
• Communicate clear and consistent message regarding processes throughout the food & beverage department
• Develops specific goals and plans to prioritize, organize, standards and meeting the expectations of customers on a daily basis
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skills

To be a successful Food & Beverage Director, in this role, you need a professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Have natural instincts and insight for finding the best solution to unclear situations, issues, and problems. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, being direct, yet tactful. Must be available on days, nights, weekends, and holidays. Clean professional appearance. Perform other reasonable job duties as requested by the General Manager. Hotel management experience required, and hospitality degree preferred.

Minimum Requirements:

The Food & Beverage Director role requires standing, walking, and sitting for extended periods through shift. Requires the ability to read and visually verify information in a variety of formats (i.e. small print, computer). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. 

Benefits Offered:

• Employee Referral Program $
• Bonus Program $
• Merit Increase $
• Paid Vacation
• Flex Days
• 401k with Employer Contribution
• Medical, Dental, Vision
• Life Insurance
• Long-term/Short-term Disability
• Accident Insurance
• Critical Insurance

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.