Job Summary. A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Responsibilities. Check guests in and out of their rooms. Answer any questions guests have. Make recommendations for activities and restaurants. Store any luggage guests have. Answer the phone and direct the call. Take reservations on the phone. Arrange transporta...
Job Summary. A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Responsibilities. Check guests in and out of their rooms. Answer any questions guests have. Make recommendations for activities and restaurants. Store any luggage guests have. Answer the phone and direct the call. Take reservations on the phone. Arrange transporta...