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Trinity Solar
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Service coordinator
Trinity Solar Cheshire, CT
$43k-54k (estimate)
Full Time | Specialty Trade in Construction 1 Day Ago
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Trinity Solar is Hiring a Service coordinator Near Cheshire, CT

Description

You've worked for the rest...now work for the best!"

Trinity Solar...recognized by NJ Biz as one of the top 250 private companies.

Trinity Solar...recognized as a top Solar Contractor by Solar World.

The Service Coordinator is responsible for maintaining proper communication between all parties including service technicians, customers, operations management, and finance partners.

The ideal candidate for the Service Coordinator will be detailed oriented, self-motivated, and able to work both independently and as a team.

Roles & Responsibilities

Maintain overall ownership of all service cases from the intake of a service call, creating cases, resolution, and completion

Maintain proper communication between all parties including service technicians, customers, operations management, and finance partners

Assist with managing cases and coordinating customer appointments with the service team

Manage service calls and e-mails from customers, finance partners, and other departments

Review dashboards and reports on systems that are having issues

Update all services cases with the most up to date information in SalesForce

Ensure timely achievement of permission to operate

Advise customers on system operations and utility concerns; and

Assist with special projects when needed.

Qualifications & Experience

High school diploma or equivalent

1 year of project coordinator experience

1 year of customer service experience

Salesforce experience is preferred

SolarEdge / Enlighten monitoring systems experience is preferred

Ability to develop and maintain positive relationships with third-party vendors and colleagues

Detail-oriented with a strong ability to recognize when further clarification is needed

Strong proficiency in organizational & multi-tasking skills

Experience with a variety of computer programs (Word, Excel, Outlook, Adobe, etc.)

Ability to work in a fast-paced environment with a high volume of phone calls, emails, and workload on a consistent basis; and strong work ethic.

What We Offer

A career with Trinity Solar is a path to personal and professional growth with a company who truly values its employees. Our employees enjoy...

Competitive compensation

Comprehensive healthcare benefits which include :

Medical, Dental and Vision

Life insurance

Employee assistance program

Paid training

A generous PTO program

401k plan supported by a company match

Work-life balance

Long term stability in a fast-growing industry

The satisfaction of knowing they are working for an organization leading the way in clean energy initiatives

And Much MORE!

About Us

Since 1994, Trinity Solar has proudly provided energy with integrity to families in our area. Trinity started in the solar industry with two core fundamental principles, to make renewable energy accessible and to make the solar journey seamless.

These guiding beliefs have led Trinity Solar to become the United States largest privately held residential solar installer, composed of more than 3,000 team members, and boasting over 100,000 installations.

Currently, Trinity offers solar installation in Connecticut, Delaware, Florida, New Jersey, New Hampshire, New York, Massachusetts, Maryland, Pennsylvania, and Rhode Island.

Trinity Solar is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity, or any other category protected by applicable federal, state, or local laws.

Veteran Friendly"

Last updated : 2024-05-17

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$43k-54k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

08/16/2024

WEBSITE

trinity-solar.com

HEADQUARTERS

MECHANICSBURG, PA

SIZE

1,000 - 3,000

FOUNDED

1994

TYPE

Private

CEO

JOSEPH MIKUS

REVENUE

$200M - $500M

INDUSTRY

Specialty Trade in Construction

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The following is the career advancement route for Service coordinator positions, which can be used as a reference in future career path planning. As a Service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service coordinator. You can explore the career advancement for a Service coordinator below and select your interested title to get hiring information.

If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers.

01/10/2022: Galveston, TX

The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.

03/03/2022: Ogden, UT

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

02/08/2022: Bangor, ME

A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.

01/13/2022: Rapid City, SD

Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

12/29/2021: New Bedford, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

02/06/2022: Charlotte, NC

May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

02/26/2022: Clarksville, TN

Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

02/13/2022: Dallas, TX

Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

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Step 3: View the best colleges and universities for Service Coordinator.

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