POSITION SUMMARY. The Director of Operations (DO) is responsible for the strategic design and optimization of HAAM’s operations infrastructure. The DO serves as a senior leadership partner to the Chief Executive Officer (CEO) and HAAM Leadership Team, leading HAAM’s strategic efforts to efficiently support HAAM’s operations in the areas of facilities management, human resources, and finance, ensuring a strong operational environment and cultivati...
Aligned with our expanded data strategy, this new position leads data systems oversight, reporting infrastructure, data governance, and analytics that drive program and organizational decision-making. This role will help us deepen our learning culture, improve performance dashboards, and expand our understanding of member outcomes
As HAAM programs grow in scope and complexity, the Senior Program Manager will provide organizational-level program leadership of our Membership work that includes Open Enrollment, and new and future member engagement. This role bridges daily program implementation with forward-looking strategy and continuous improvement
