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Guest Service Associate
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$27k-36k (estimate)
Full Time Just Posted
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Group Management Services is Hiring a Guest Service Associate Near Key West, FL

Guest Service Associate
Key West, FL
Key West Bed & Breakfast , a Trip Advisor Certificate of Excellence boutique property in Old Town, is looking for an energetic, hands-on Guest Service Associate to join our team! We are a friendly and incredibly guest-focused team looking for an individual with the same qualities to drive to provide an exceptional guest experience.
Our ideal Guest Service Associate will have:
  • Previous experience in a Guest Service Associate role or similar preferred
  • Previous hotel experience preferred
  • Experience with roomMaster is preferred but not essential
  • Must be motivated and a self-starter
Schedule:
  • Part-time - around 28 hours/week
  • Thursdays, Saturdays, & Sundays
  • Shift: 8:30AM - 5 or 6PM
Guest Service Associate Responsibilities:
  • Slight assistance with daily breakfast is part of this role.
  • Ensure the highest level of guest satisfaction by offering friendly attentive service
  • Resolve guest problems quickly, efficiently, and courteously
  • Greet customers immediately with a friendly and sincere welcome
  • Maintain, monitor, and update group information on the hotel's records as necessary
  • Process guest check-in and check-out smoothly and correctly
Does this sound like the right position for you? Apply with a current resume today!

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/16/2024

WEBSITE

groupmgmt.com

HEADQUARTERS

SHARONVILLE, OH

SIZE

200 - 500

FOUNDED

1996

TYPE

Private

CEO

E MICHAEL KAHOE

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About Group Management Services

GMS is a provider of payroll, HR and risk management services for businesses.

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The following is the career advancement route for Guest Service Associate positions, which can be used as a reference in future career path planning. As a Guest Service Associate, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Associate. You can explore the career advancement for a Guest Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Associate job description and responsibilities

Monitor all check-in of guests and process all complaints and requests

03/31/2022: Akron, OH

Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.

03/25/2022: Lexington, KY

Provides quick, attentive, positive, friendly and professional service to hotel guests while communicating in clear and concise manner

03/15/2022: Hopkinsville, KY

Support guests with registration and accommodation assignments, helping with special requests when needed and possible.

02/18/2022: Carson City, NV

Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.

01/22/2022: Lebanon, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Associate jobs

Guest Services Associate falls under the broader career category of Hotel, Motel, and Resort Desk Clerks.

02/12/2022: Florence, AL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

01/26/2022: Eugene, OR

A good guest services employee greets every guest with a smile and kind word.

01/26/2022: Evansville, IN

Because a guest service associate has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/07/2022: Tampa, FL

The best guest service professionals have a deep knowledge of how their companies’ products work.

03/30/2022: Lexington, KY

Step 3: View the best colleges and universities for Guest Service Associate.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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