Position: Return to Vendor Specialist

Reports to VRA Team Lead, and Returns Supervisor

Compensation: $19.50/hr
Shift Schedule(s):
Monday - Friday, 8am - 4pm (2x 15 minute paid breaks)
Monday - Friday, 8am - 5pm (1 hour unpaid lunch, 2x 15 minute paid breaks)

Job Duties/Expectations:

1. Assists in inspecting items and detailing documentation of:
   1. Defects
   2. Additional cleaning of items deemed sellable
2. Assist in Transfer Order Picking of items into VRA location.
3. Work Tasks assigned by the VRA Coordinator.
4. Assist in the organization of VRA items.
5. Assist in Cycle Counts of VRA inventory.
6. Assist in contacting Vendors for VRA shipments
   1. Communicate return reasons, quantities, and any specific requirements to vendors, procurement team, and leadership
   2. Resolve any issues or discrepancies with vendors, escalating complex matters to the VRA Coordinator when necessary.
7. Process & package VRA items for shipping

 

Metrics/Goals:

1. Show progress on Asana Tasks, assigned by the VRA Coordinator, within 1 day of the Task being assigned to the VRA Specialist.
2. Complete assigned brand inspections within the allotted time frame.
3. Inspect VRA items within 5-10 minutes per item.
4. Assist with VRA metric: Items will not sit in VRA longer than 2 weeks (without contact and processing resolution.)

 

Desired Skill set:

1. Excellent Time & Project Management
2. Basic knowledge of Excel and Word
3. Proactive Verbal and Written Communication
4. Self-Motivated
5. Team Player 
    

   This is a Full-Time, permanent, non-exempt position, complete with benefits eligibility.

   Benefits include: Health, Dental and Vision insurance, Paid Time Off (PTO), Evenings and weekends off, Paid Holidays.

   We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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