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Full Time - Daylight Shift
Must have occassional weekend availability
$20.00/hr
Grane Rx is currently hiring a LTC Customer Service Associate position who serves internal and external customers by determining requirements, answering inquiries, resolving problems, fulfilling requests to ensure excellent service standards and maintain high customer satisfaction by using the “WE CARE” customer service promise.
KEY RELATIONSHIPS
The Customer Service Associate reports directly to the Clinical Customer Care Manger Customer Service/PACE Manager. This position works in a shared services environment, which includes customer service, order entry, and pharmacists. This position works with team members and management in Pharmacy Operations, Medical Records, Consultant Pharmacists, Consultant Nurses, Billing, and Inventory. This position also works with nurses, doctors and patients in the facilities.
EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENTS
Over 30 years Grane Rx has been an industry leader, revolutionizing long-term care pharmacy solutions and services. The company focuses on caring for thousands of assisted living and nursing home residents along with onsite clinical consulting and training. Long Term Care and PACE pharmacy solutions from Grane Rx are currently available in four states.
EOE
fm0418
Full Time
Business Services
$77k-92k (estimate)
02/08/2024
02/06/2025
qnsrecruiting.com
Pittsburgh, PA
50 - 100
Business Services