Gossett Kia Hyundai South is Hiring a Service Dept. Receptionist and Appointment Scheduler Near Memphis, TN
GOSSETT MOTOR CARS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and are seeking a professional individual to become part of the automotive service industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced work force and additional opportunities. JOB SUMMARY We are currently seeking a Service Business Development Specialist to join our team. Responsibilities
Answer incoming service department calls
Schedule appointments
Communicate with callers in a professional, friendly and efficient manner
Provide basic information to callers who have general inquires
Assist the Service Manager with various clerical duties as needed
Contact customers for Customer Satisfaction responses
Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance
Qualifications
Excellent communication and organizational skills
Experience using Microsoft Office suite
Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously