TITLE: HVAC Service Support Technician

LOCATION: West Chester, OH

SHIFT: Travel up to 25%

PRIMARY DUTIES:

• Collaborate with the Service Manager and Field Service Technicians to streamline daily tasks.
• Take ownership of document control, ensuring accurate and organized record-keeping.
• Manage the filing of reports and documentation in a systematic and accessible manner.
• Actively participate in mentorship opportunities, including traveling to job sites to gain practical experience (up to 25% of working time).
• Contribute to the continuous improvement of processes and procedures within the support function.
• Maintain a proactive and solution-oriented approach to problem-solving.

QUALIFICATIONS:

• Previous experience in the HVAC industry
• Previous experience in an Administrative or Support role is a plus
• Microsoft Office
• Mechanically Inclined
• Attention to detail