We believe every individual has the power to create a positive social impact. Goodwill of the San Francisco Bay has numerous opportunities for people who want to make a difference, while building their professional skills. Our organization is rooted in empathy and a driver of the circular economy in the SF Bay. Your professional skills will help to propel a mission driven organization, that cares deeply about people and the planet. We look forward to welcoming you.

The Donation Attendant is a part of something truly special at Goodwill SF Bay by playing an important role in our mission! Working out of our Donation Site in Moraga, the Donation Attendant will be the face of our organization, welcoming and helping our generous donors while ensuring their contributions are handled with care.

What We Offer:

• $16.00/hourly
• Competitive Employee Discount
• Accruable Vacation & Sick Time
• Medical, Dental & Vision Insurance*
• Continuous Growth & Development Opportunities
• Mental Health Wellbeing Employee Assistance Program

What You Will Do:

• Establish partnerships with donors to ensure a continuous flow of goods
• Proper logging of donor counts daily including proper logging of all eWaste Donations
• Offer tax receipts to donors and provide assistance in unloading donations
• Handle goods and equipment properly to avoid damage or breakage
• Assist drivers in loading/unloading of goods or equipment
• Communicate needed reports and information in a timely manner
• Sort and label goods by category and place in proper containers or equipment
• Separate high-end goods, computer and computer accessory and place in proper equipment
• Fill out needed production and inventory reports
• Stack donated goods neatly and safely
• Perform basic arithmetical calculations including addition, subtraction, division and multiplication
• Hand out marketing materials to donors
• Greet donors and provide information about Goodwill’s donation policy, mission and programs
• Maintain clean housekeeping around donation area (about 50 ft. radius)
• Assist supervisor in providing on the job training to new staff, participants, clients and volunteers
• Perform other duties as assigned

What You Bring to the Role:

• Previous retail and customer service experience preferred
• Excellent customer service skills with a customer-focused approach
• Able to read and write in English, or willingness to enroll in and complete an ESL program
• Positive attitude and able to work well with a team of diverse backgrounds
• Must be able to work a flexible work schedule, including nights and weekends
• Must be able to frequently lift/carry/push/pull at minimum 35 lbs.
• Must be able to occasionally lift/carry/push/pull up to 50 lbs.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
• Must be able to walk and stand on hard surfaces for an extended period of time

Goodwill San Francisco Bay’s guiding principle is that everybody deserves a second chance—and everyone deserves access to training, job opportunities, and support to succeed in our economy. We currently operate 34 retail stores, 33 donation sites, and two warehouse outlets across six Bay Area counties. This includes San Francisco, San Mateo, Marin, Alameda, Solano, and Contra Costa. Many of our career centers are embedded in our retail stores and are managed by career advisors who help people get jobs either directly at Goodwill or through our employer network.

Goodwill SF Bay relies on a combination of material and financial donations to support employment services including individualized career support, skill building, industry certification programs, and support services such as transportation, clothing vouchers, referrals to mental health, housing and more. Donating and shopping at Goodwill is good for our planet and the local environment and helps Goodwill SF Bay divert >35 million of pounds from local landfills every year.