Job Details
Job Location
SLO Headquarters - San Luis Obispo, CA
Salary Range
$23.00 - $28.00 Hourly
Description
JOB SUMMARY : Assist the Regional Transportation Supervisor with supervising the donor services and transportation functions, ensuring compliance, scheduling, and safe, efficient operations according to Goodwill Central Coast procedures.
ESSENTIAL DUTIES
Assist with coordinating the donation and transportation schedules and routing to meet donation center, pick-up, and delivery needs.
Ensure ADC and Transportation daily operations are being performed to established standards.
Ensure donation sites have been opened, are manned on time, and communication has been made with the appropriate management staff.
Ensure a safe work environment by training staff in safe work practices, communicating periodic safety information, and performing safety inspections, including Vehicle Operational Data (VOD reports).
Handle Daily Routing when needed and act as a liaison between attendants and transportation staff to ensure proper trailer rotation.
Assist with completing tickets, store deliveries, ADC servicing, and trailer switching completed by transportation staff.
Ensure timely completion of truck and trailer safety inspections and accident investigations/reports.
Complete and submit required paperwork to ensure proper administration of established systems. Process payroll; maintain confidentiality in this and all personnel-related functions and procedures.
Assist in the coordination of special collection drives and/or additional pickups/deliveries.
Coordinate with outside vendors such as mechanics and other part shops to ensure completion of maintenance/repair tasks and/or pickups/deliveries.
Assist with the maintenance of records for VOD's, vehicle inspections, repairs and maintenance in electronic database, file folders and in CHP required BIT binders.
Collect data reflective of donations, including, but not limited to: Donor count, house call effective rate, miles driven, and fuel consumption. Assist with generating related data reports.
Assist in routing of scheduled home and commercial donation pickups. Monitor pickups, ensure transportation staff meet defined pickup schedules and that completed collections are reported per defined procedures.
Support supervisor in the selection, promotion, demotion, discipline/termination, training (including safety), performance appraisal, and salary change recommendations for staff, according to company policy.
SECONDARY DUTIES
Perform related duties as assigned.
Qualifications
JOB SPECIFICATIONS
EDUCATION REQUIRED: High school diploma or equivalent required.
LICENSE/CERTIFICATION REQ'D: Valid California Class C driver's license.
EXPERIENCE REQUIRED: Two years experience in donated goods or transportation, including one year in a lead capacity or equivalent.
KNOWLEDGE REQUIRED: Familiarity with material handling, sorting/ packing/stacking techniques.
Familiarity with safety rules and procedures, including proper lifting procedures.
Familiarity with operational procedures, including donation acceptance criteria (this may be learned on the job
Familiarity with Goodwill Central Coast's mission, general Company policies, and procedures (this may be learned on the job).
EQUIPMENT USED: Typical donation center/warehouse equipment, typical office equipment, and vehicles.
SKILLS/APTITUDES/TEMPERAMENTS:
Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred.
Ability to organize and utilize time effectively despite interruptions.
Ability to lead employees in the operational procedures and explain company policies related to the job.
Ability to deal with people beyond giving or receiving instructions. Ability to understand other's feelings and personal viewpoints and adapt to the situation.
Ability to drive a vehicle in the transaction of Company business. This requires a good driving record and may require the ability to provide evidence of personal vehicle liability insurance.
Understanding and following organizational/packing/stacking procedures within a donation trailer.
Ability to coordinate eye/hand/foot movement to safely maneuver up/down steps and lift/stack donations.
Ability to reason, make generalizations, evaluates, and make decisions based on both sensory/judgmental and measurable/verifiable criteria.
Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.
Ability to demonstrate satisfactory attendance, as outlined in Company policy.
EMOTIONAL EFFORT:
The job requires moderate to high emotional effort with occasional short deadlines requiring some overtime. The work environment is occasionally hectic, with some high activity/demand periods.
JOB SETTING
The job is frequently performed inside and outside a trailer, warehouse, dock area, and inside the cab of a truck. There is exposure to weather, noise from traffic, dust/dirt, other airborne particles, odors, and vehicle exhaust. The ground around the trailer may be uneven. The trailer is approximately 16 up from the ground and requires climbing steps. Work may also occur in a fixed donation site or a retail store. Work is completed independently and cooperatively with department staff, management, and company employees. There is frequent contact with the public. The job is occasionally performed in an enclosed, climatically-controlled office building
PHYSICAL DEMANDS
The job requires frequent lifting of items weighing up to 25 lbs, with regular lifting of items weighing up to 50 lbs. Large or heavier items (51 lbs. or more) will be moved either with assistance from another person or by using proper material handling equipment.
Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Mobility is required to walk up/down ramps, climb in/out of trucks, and walk on uneven ground.
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either orally or in writing.
SUPPLEMENTAL PHYSICAL REQUIREMENTS
Standing Occasionally, 11-30% of the time
Walking Occasionally, 11-30% of the time
Sitting Consistently, 71-100% of the time
Bending Rarely, 0-10% of the time
Pushing/pulling Rarely, 0-10% of the time
Climbing Occasionally, 11-30% of the time
Twisting None
Squatting/kneeling Rarely, 0-10% of the time
Lifting/carrying Consistently, 71-100% of the time (10 lbs. or less)
Consistently, 71-100% of the time (11-25 lbs)
Occasionally, 11-30% of the time (26-50 lbs.)
Longest distance carried: 50 feet
Heaviest item carried: 50 lbs.
Hand/Shoulder/Foot:
Simple grasping Regularly, 31-100% of the time
Power grasping Rarely, 0-10% of the time
Fine manipulation Occasionally, 11-30% of the time
Reaching at or above shoulder level Rarely, 0-10% of the time
Reaching at or below shoulder level Occasionally, 11-30% of the time
Operate foot controls or repetitive foot movement Occasionally, 11-30% of the time
JOB MODIFICATION: The physical aspect of the position may be modified, depending on the specific modification and the duration of the modification required.