Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.

Consumer

The firms Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.

RESPONSIBILITIES AND QUALIFICATIONS

The Controls Design Associate role is part of Marcuss first line of defense controls testing and monitoring team and helps to ensure process-level controls are assessed and enhanced to prevent and minimize risk in the business. Primary responsibilities include:

• Lead controls design on new products and by reviewing process documentation (process maps, procedures, etc.) to identify existing controls and inherent risk then leverage control framework knowledge to ensure there are no control gaps or design additional controls where needed
• Manage control implementation by ensuring stakeholders understand and agree with control recommendations and then track implementation of controls into the process
• Proactively identify potential business risks, process deficiencies and improvement opportunities and lead efforts to improve the efficiency and effectiveness of the risk mitigation program
• Gather and synthesize data to define control design requirements and execute on getting those requirements prioritized and implemented
• Head continuous control framework improvements and the evolution to meet changing requirements to support maximum visibility to the executive audience
• Maintain effective communication with other teams to determine root cause of errors and shepherd the implementation of control specific corrective actions related to non-compliance with policies and procedures
• Contribute to executive reporting and other data-driven deliverables, with a focus on providing appropriate content, context and structure in a precise and timely manner
• Be a critical thinker: Thoughtful, self-aware, and use available evidence to make decisions
• Work effectively with teammates and win credibility quickly

Basic Qualifications

• Bachelor's degree
• 2-3 years related work experience in an Operational Risk, Business Controls, Process Improvement role or transferable knowledge
• Critical thinking, project management, and problem solving skills
• Genuine excitement and passion for leading root cause analysis, troubleshooting process failures, and implementing fixes to increase control framework effectiveness
• Experience building reports and presentations
• Proficiency in the Microsoft tool suite including SharePoint, Excel, Word, and PowerPoint
• Excellent interpersonal, relationship building, and communication (written and verbal) skills
• High level of creativity, perseverance and openness to change
• Interest and ability to self-serve, investigate, and get the information required to make quick and effective decisions
• Ability to work independently, multi-task, and take ownership of various parts of an initiative while still following proper chain of command, and effectively working in a team environment
• Ability to learn quickly and manage tight deadlines or unexpected changes in expectations or requirements

Preferred Qualifications

• 2-3 years Consumer Banking experience, specifically in operational risk, compliance, or process improvement
• Working knowledge of financial, operational, compliance, and reputation risks
• Experience aggregating and analyzing various types of risks and data with output to dashboards and/or formal written assessments
• Heavy use of pivot tables, vlookup, formulas, charts, conditional formatting, and other advanced Excel functions
• Experience building reports and presentations

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

Were committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

The Goldman Sachs Group, Inc., 2021. All rights reserved.Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity