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1 overnight logistics coordinator dispatcher Job in milan, mi

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Golden Limousine International
Milan, MI | Full Time
$47k-62k (estimate)
1 Week Ago
Overnight Logistics Coordinator/Dispatcher
$47k-62k (estimate)
Full Time 1 Week Ago
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Golden Limousine International is Hiring an Overnight Logistics Coordinator/Dispatcher Near Milan, MI

Position Title And SummaryLogistics Coordinator/Dispatcher
Schedule and dispatch workers and service vehicles for the conveyance of passengers while providing exceptional customer service for both internal and external customers
Essential Functions
  • Schedule and dispatch workers and service vehicles to appropriate locations according to customer requests, specifications
  • Relay work orders, messages, and information to or from drivers using telephones or two-way radios
  • Monitor personnel and vehicle locations and coordinates service and schedules
  • Determines types or amounts of vehicles and personnel required according to work orders or specifications
  • Responsible for ensuring that all vehicles are returned at the end of a shift
  • Keeps customers informed by answering questions
  • Updates job knowledge by participating in educational opportunities
  • Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the job accomplishments
  • Protects the organization's reputation by keeping pricing, promotion, purchase order, and credit limit information confidential
  • Performs other duties and responsibilities as required or requested
WORKING CONDITIONS
  • Fast-paced
  • Pleasant office environment
  • Professional staff
  • Exposure to a variety of people and business types
SCOPE OF RESPONSIBILITY, IMPACT OF DECISIONS, AND DEGREE OF SUPERVISION:
  • Special purpose multi-line telephone systems
  • Two-way radios, tablets, and cell phones
  • Customer relationship management software
  • Livery Coach
  • Maps
  • Internet Sites
  • GPS Tracking
  • Microsoft Office
  • Microsoft Outlook E-Mail Exchange
  • Fax, copy, and scan machine
PROCESSES AND METHODOLOGY USED TO PERFORM THE JOB
  • Must be able to work a rotating schedule and must be able to work at least one weekend a month, and a rotating holidays
  • Excellent active Listener: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Telephone skills
  • Strong Computer and Data entry skills
  • Excellent written and verbal communication skills
  • Ability to multi-task
  • Must have excellent interpersonal skills
  • Attention to detail and follow-through
  • Excellent time management skills
  • Excellent customer service skills
  • Must have excellent coordination skills
  • Ability to work in a team environment
  • Knowledge of the transportation industry
Physical Requirements
  • Sitting for long periods of time
  • Ability to process information through a computer system
  • Ability to communicate professionally with associates and clients
  • Ability to read, count, and write accurately and complete all documentation
  • Ability to work varied hours and days including weekends and holidays
Education And/Or ExperienceEducation
  • High School Diploma
  • 2 years of college
Experience
  • Some previous dispatching/customer service-related skill, knowledge or experience is preferred

Job Summary

JOB TYPE

Full Time

SALARY

$47k-62k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

06/13/2024

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