Job Title: Customer Success Manager (CSM). Department: Customer Experience / Account Management. Reports To: Director of Customer Success. Location: Global-Pak 9636 Elkton Road Lisbon, Ohio 44432. Hours: 9a-6p as you will be supporting a rep with a west coast time zone. Summary. The Customer Success Manager at Global-Pak owns the post-sale relationship to ensure customer retention, satisfaction, and measurable value realization. The CSM proactive...
Job Title: Customer Success Manager (CSM). Department: Customer Experience / Account Management. Reports To: Director of Customer Success. Location: Global-Pak 9636 Elkton Road Lisbon, Ohio 44432. Hours: 9a-6p as you will be supporting a rep with a west coast time zone. Summary. The Customer Success Manager at Global-Pak owns the post-sale relationship to ensure customer retention, satisfaction, and measurable value realization. The CSM proactive...