About Us. We are Glance. the digital customer service technology powering innovative, personal, human-guided digital customer experiences for industry-leading Fortune 500 companies throughout the financial, retail, healthcare, and SaaS sectors. This makes it very likely that you have already used Glance’s Guided CX technology, but you just didn’t know it was Glance. Our technology is used as an overlay CX solution by some of the largest banks an...