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Who We Are...
Girl Scouts Heart of New Jersey (GSHNJ) is one of four Girl Scout Councils supporting the New Jersey area. We service all of Hudson, Essex, Union, Somerset, Hunterdon, and portions of Middlesex and Warren counties. We operate offices in Westfield and North Branch, NJ; and maintain camp properties in Maplewood, Hillsborough, and Middleville, NJ.
The Mission...
Building girls of courage, confidence, and character who make the world a better place. Here at GSHNJ, we offer every girl a chance to do something amazing!
The Role...
We are looking for a talented and passionate individual to join our team as Member Support Specialist who will be the first point of contact for customers, providing the highest level of customer service in responding to their needs. Member Support Specialists are internal subject matter experts in council systems and support customers by working cross-functionally to resolve issues related to member, program, and camp registration; product programs; financial aid; and troop or service unit activities processes. Member Support Specialists also work to maintain data integrity across our systems, completing maintenance projects designed to verify and uphold high data quality standards for members.
Here's What You Will Be Doing...
Is this you?
Preferred Education and Experience
Additional Eligibility Qualifications
Sound Interesting?
Apply today! Please upload your resume and your cover letter.
We offer a competitive salary and benefit package, along with a comfortable work environment.
Girl Scouts Heart of New Jersey is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. GSHNJ does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state or local protected class.
Employer reserves the right to change the job description at any time.
Other
$51k-64k (estimate)
11/10/2023
05/16/2024
The job skills required for Member Support Specialist include Customer Service, Problem Solving, Microsoft Office, Customer Support, Customer Interaction, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Support Specialist positions, which can be used as a reference in future career path planning. As a Member Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Support Specialist. You can explore the career advancement for a Member Support Specialist below and select your interested title to get hiring information.