SUMMARY. Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to l...
Job Description. Position Mission: Provides management assistance in a company-owned Integrated Business Solutions (IBS) location or locations. Develops quality personnel, sets high performance standards, and uses company training resources to ensure the efforts and accomplishments of employees are recognized. Assumes responsibility for inventory protection, asset management and operational issues. Ensures overall cleanliness of the site, stock r...
SUMMARY. Under limited supervision, the On-Site Supervisor managers key supply functions that include but are not limited to inventory control, supplier / customer relationships, replenishment strategy and monitoring of product data. This position works more than 50% of the time at the customer location. JOB DUTIES. Identifies and disposes of obsolete and non-moving inventory. Ensures availability of product through the monitoring and oversight o...
SUMMARY. The Branch Manager is responsible for driving sales and leading a team of outside account representatives to drive growth within a defined territory. This position creates business and territory plans, analyzes sales pipelines, ensures a high-level of customer service and generates sales individually and through the leadership of others. The Branch Manager is repsonsible for hiring, coaching, and training direct reports. JOB DUTIES. Anal...
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family. As a NAPA Automotive Parts Specialist , you are looked at as the face of the retail store and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear and motor down and rebuild it (however, if you can, that’s awesome) but we do need you to have a background and...
This is a Delivery Driver opportunity that truly delivers on being a NAPA brand ambassador. Does being out on the open road (not in the office / store all day) get you excited. While it takes some great people to serve our customers from the inside, our Driver jobs are for those who want to be outside serving our customers. A NAPA Delivery Driver is a great opportunity whether you are looking to spend your career with us as a Driver, want to get ...
Job Description. Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you. Responsibilities. Enjoy creating a superior customer service experi...
SUMMARY. Under general supervision, the Material Handler III performs physical and administrative tasks related to material handling such as shipping, receiving, order fulfillment, returns, and storage. The Material Handler III also conducts cycle counts, resolves shipping discrepancies and may work in counter sales. This position lifts heavy items and operates a forklift. JOB DUTIES. Utilizes Warehouse Management System to perform scheduled and ...
This is a Delivery Driver opportunity that truly delivers on being a NAPA brand ambassador. Does being out on the open road (not in the office / store all day) get you excited. While it takes some great people to serve our customers from the inside, our Driver jobs are for those who want to be outside serving our customers. A NAPA Delivery Driver is a great opportunity whether you are looking to spend your career with us as a Driver, want to get ...
SUMMARY. The Sales Center Admin provides administrative support to sales center, including filing, data entry, and routine reports to identify open orders for expediting. JOB DUTIES. Provides administrative support to sales center, including filing, data entry, and routine reports to identify open orders for expediting. Performs other duties as assigned. EDUCATION & EXPERIENCE. Three (3) to five (5) years of experience or an equivalent combinatio...
SUMMARY. The Account Development Representative drives new sales, identifies, and generates opportunities for various types of customers. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations. The Account Development Representative provides education of Motion Industries products through technical presentations. JOB DUTIES. Increases revenue and profitability through generation of new business ...
We are a Parts Store and SO much more and we are looking for even more great talent to join our NAPA family. We have lots of parts available to our customers and this role as a Warehouse Associate plays a major part in getting these parts from our warehouse / stockroom to our stores. Think about how great you will feel in knowing that you made a difference in someone’s life by getting them the part(s) that they needed from our warehouse. What you...
