With a startup spirit and 115,000 curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we are calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.

Come, transform with us. Inviting applications for the role of Lending Operation Specialist

Job Title: Lending Operations Specialist

Location: Madison, Wisconsin (Onsite from Day 1)

Type of Hire: 6 month – Fixed term full time employment.

Job Description

Responsibility

• The Lending Operations Specialist is expected to compliantly, and efficiently handle lending back-office activities associated with vehicle loan, home equity loan, commercial and securitized loans.
• The associate is expected to support Genpact clients by handling processing activities including general ledger, loan maintenance, payment disbursements, tax and escrow processes and other highly regulated loan servicing transactions.
• This associate is expected to diligently follow and comply with all lending requirements and adhere to prescribed regulatory time frames.
• Responsibilities include General Ledger Reconciliation Consumer and account maintenance Statements and mail Account/credit dispute research and resolution Process credit reporting agency rejects/errors Process loan charge offs Process loan payoffs Insurance escrow processing Provide payoff quotes Handle customer complaints Other responsibilities as assigned

Qualifications

Minimum qualifications

• Bachelor’s or associate degree in accounting, or in a related specialization.
• At least 2 years’ experience in general ledger accounting, or similar.
• Minimum of 12 months experience in banking / financial services.
• Excellent written and verbal communication skills.
• Strong problem solving skills.
• Flexibility of shifts and to work overtime hours as per business requirements.
• Commitment to performance excellence or doing a great job.
• Goal Oriented Analytical & problem solving skills.
• Ability to maintain high levels of confidentiality and data security standards.
• Ability to handle multiple tasks with minimal supervision.

Preferred qualifications

• Certified Public Accountant (CPA) or CPA candidate preferred.
• Banking operations experience with consumer lending

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.