Under general supervision of the Branch Manager, the Receptionist/ Jr. Processor serves visitors by greeting, welcoming, and directing them appropriately, notifies company personnel of visitor arrival; maintains security and telecommunications system.

Essential job functions

Welcomes visitors by greeting them, in person or on the telephone, answering or referring to inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
Contributes to team effort by accomplishing related results as needed
Assist Processor with verifications
Follow up on Escrow
Knowledge of loan origination systems

Minimum requirements

• High School or GED required
• 1 years of mortgage loan processing experience preferred
• Bilingual Preferred

Knowledge, Skills and Abilities

Telephone Skills
Verbal Communication
Microsoft Office Skills
Listening

Professionalism
Customer Focus
Organization
Informing Others
Handles Pressure
Phone Skills
Supply Management