• Effectively communicates and incorporates the Nursing and Organization's vision, goals, and initiatives at the unit and department level consistent with Magnet philosophy and environment.
• Supports Managers as they supervise assigned personnel within Nursing.
• Assists with the orientation, integration and education of new employees.
• Facilitates patient placement with triage and prioritization of patient bed assignment in collaboration with Patient Placement and patient care department staff members.
• Participates in the formulation of nursing policies and goals as well as policies affecting other departments.
• Communicates and interprets policies, procedures and regulations to patients, visitors and staff members.
• Facilitates implementation of policies and procedures.
• Promotes and supports positive guest relations.
• Assigns nursing personnel, as necessary, for increased acuity, changes in patient acuity and call-offs based on patient census, unit acuity and volume.
• Supports staffing office as it relates to financial and quality outcomes.
• Supports Operations Managers as the resource model for Clinical Coordinators, Registered Nurse Career Enhancement Program nurses, Charge Nurses and other hospital personnel in the advancement of their management skills.
• Serves as administration representative and communicates pertinent patient care activities and information to Administrator on call and appropriate personnel for problem solving and resolving issues.
• Follows up on adverse, serious and sentinel events occurring during the evening, night and weekend shifts.
• Ensures proper documentation.
• Ensures patient and family concerns are investigated and addressed appropriately by the appropriate personnel.
• Evaluates quality of care administered in assigned areas, makes rounds, and assures timely communication of significant operational issues.
• Serves as a clinical resource assisting nursing personnel in assessing patient and family needs, obtaining equipment and patient care items as necessary, and to answer questions and solve problems within the department and the institution.
• Demonstrates transformational leadership in maintaining a Magnet Culture.
• Encourages new knowledge, innovations and improvements using evidence based practice and research in patient care.
• Follows up and ensures proper documentation on sentinel occurring on all shifts.
• Works in collaboration with the operations managers and nursing education department to support staff member's needs on all shifts.
• Addresses employee grievances according to the grievance procedures as applicable to the facility location.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.