SUMMARY OF POSITION. The Catering Call Center Associate provides a friendly and upbeat experience for guests via telephone. This individual ensures guest satisfaction by listening to guest needs, answering questions, and by capturing important details to ensure a profitable and world class experience. POSITION ACTIVITIES AND TASKS. Identify service opportunities for every customer while capturing all pertinent details of the call. Convert every i...
SUMMARY OF POSITION. The Catering Call Center Associate provides a friendly and upbeat experience for guests via telephone. This individual ensures guest satisfaction by listening to guest needs, answering questions, and by capturing important details to ensure a profitable and world class experience. POSITION ACTIVITIES AND TASKS. Identify service opportunities for every customer while capturing all pertinent details of the call. Convert every i...
