Description. The Customer Service Representative (CSR) Dispatcher is the first point of contact for customers and plays a critical role in ensuring smooth communication between clients and technicians. This position requires answering calls promptly, following proven call procedures, booking and scheduling jobs, and assisting with dispatch operations. The CSR ensures that every customer interaction reflects professionalism, empathy, and accuracy....
Description. The Plumbing Technician is responsible for delivering exceptional service experiences that enhance customer satisfaction, increase profitability, and support long-term customer retention. This role ensures proper diagnosis, education, communication, and completion of service calls according to company standards, while upholding professionalism, safety, and outstanding customer service. Requirements. Key Responsibilities. Run all assi...
