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Description
The Community Manager is a property management position responsible for the overall performance of assigned community or communities. Areas of responsibility include; a) financial management, b) appearance and resident relations, c) day-to-day operations of the community, and d) management office and assigned staff. The Community Manager may be responsible for several affordable regulated programs. Regulatory compliance and the ability to understand each program are essential. Ensures high performance and customer service delivery consistent with the agency's mission, vision, and values.
Examples of Duties:
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed. These essential functions require presence in the workplace on a regular basis, and regular attendance must be maintained.
Behavioral Competencies:
This position requires the incumbent to exhibit the following behavioral skills:
Leadership: Provides direction to people and/or projects by clearly and effectively setting course of action for the department, staff, and tasks; manages the planning, execution, and achievement of department goals by providing regular communication to staff and stakeholders.
Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure, and persists despite obstacles and opposition.
Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers.
Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys an understanding of, the comments and questions of others; and listens effectively. Demonstrates the ability to develop audiovisual presentations to both internal and external audiences.
Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.
Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team-building exercises and events.
Continuous Improvement and Innovation: Seeks the continuous improvement of technological business processes and services; explores out-of-the-box methods and is open to experimenting with new ideas; uses data, knowledge, and strategic decision-making to generate new and innovative solutions.
Typical Qualifications
Education and Experience:
Preferred Requirements:
License and Certifications:
Technical Skills:
To perform this job successfully, the employee should have:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment
Outside environment
ADA Statement
In compliance with the Americans with Disabilities Act, Franklin Apartment Management will make reasonable accommodation to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities if it would not impose an "undue hardship" on the operation of the employer's business.
Ethics
As a public agency, Franklin Apartment Management is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of our co-workers, clients, partners, vendors and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice.
Full Time
$68k-91k (estimate)
04/06/2023
05/22/2024
franklinpark.org
SAN ANTONIO, TX
<25
2009
C MORRIS
$5M - $10M
Franklin Park Senior Living develops and operates senior living communities in San Antonio, Texas, and surrounding areas. Franklin Park is committed to providing residential communities where you'll feel right at home the minute you enter our doors. As a family-owned and operated company, Franklin Park is dedicated to making a difference in senior living.
The job skills required for Community Manager include Property Management, Customer Service, Leadership, Property Management Software, Commitment, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Community Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Community Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Community Manager positions, which can be used as a reference in future career path planning. As a Community Manager, it can be promoted into senior positions as a Media Relations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community Manager. You can explore the career advancement for a Community Manager below and select your interested title to get hiring information.