Salary: See Position Description
Location : Clearwater, FL
Job Type: Part-time
Job Number: 2024-00104
Department: Information Technology
Division: SYSTEMS & PROGRAMMING
Opening Date: 12/20/2023
Closing Date: Continuous
THE CITY OF CLEARWATER IS AN EQUAL OPPORTUNITY EMPLOYER
Position Description

Entry Salary $36.28/hr
CITY OF CLEARWATER IS AN EQUAL OPPORUNITY EMPLOYER.

The City of Clearwater has a need for temporary variable employees to supplement our permanent workforce. These variable employees are invaluable in meeting the mission of the agency.

The definition of a Variable Employee: •Average weekly hours cannot be determined at date of hire.
•Hours may vary from week to week and are anticipated to be 28 hours per week or less.
•NOTE: Will be considered full-time and eligible for medical coverage if hours average 30 hours per week or more over a 12-month measurement period (or 130 hours per month).

Under limited direction, the Senior Business Systems Analyst provides oversight, analysis, and evaluation of all department and City-wide software systems and data. Evaluates, installs, and tests software and evaluates integrity of data and information.
Duties and Responsibilities

Job Responsibilities
Essential Functions :Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:

• Identifies, troubleshoots, addresses and resolves production system problems and related issues; responds to technical requests and provides support; confers with users about software and data concerns.
• Provides technical and analytical support and assistance for software systems used in house and remotely; depending on area of assignment, may work with KRONOS, Caventa Software, FCS, etc.
• Updates, maintains, edits, and monitors intranet site; converts files for appropriate upload, manages departmental pages and related documents, and ensures content reflects the City goals and objectives.
• Prepares test data and verifies system test results; consults with user, technical staff, and functional project team members on questions; analyzes and resolves system problems; serves as user liaison in development and maintenance projects.
• Communicates systems processes, status, or other relevant issues to internal and external customers; devise creative alternatives to achieve improvements or solutions to meet needs; designs project plans, outlines tasks, identifies staff skills, and ensures completion.
• Recommends controls by identifying gaps and designing solutions to automate manual processes.
• Oversees, plans, assigns, and supervises the work of subordinates; provides general personnel management and training.
• Creates, develops, and runs database queries to meet staff reporting needs; reviews, evaluates, and monitors integrity of data; develops, produces, and maintains end-user reports and delivers complete and accurate documentation for management.
• Conducts the implementation and technical administration of business applications software; troubleshoots, upgrades and configures system as required.
• Maintains strong and effective relationships with internal and external customers including City Senior Executives; communicates clearly, concisely, and with sensitivity; works to resolve issues and deliver solutions; evaluates department data to ensure accuracy and integrity.
• Supports department initiatives through active participation on strategic planning, RFPs, contract term and language review, interview panels, ordinance reviews, council presentations, and special projects.
• Participates in various trainings to increase and enhance competencies; conducts and facilitates staff training to ensure cohesion in services delivered; prepares testing materials and analyzes results; maintains testing environments and participates in environmental redesign and analysis to enhance system environments.
• Depending on area of assignment, may be responsible for financial booking, reconciliation, reporting, analysis information, and integrity defense to external agents.
• Performs other duties as assigned.

Minimum Qualifications

Licenses or Certifications:
A valid State driver's license is required.

This position is required to operate the below equipment, machines, tools, and other work aides: Fax, copier, phone, personal computer, printers/plotters, specific computer programs, and other equipment as assigned.

Education and Experience:
Bachelor's Degree in Business Administration, Computer Science, Engineering or a related field AND three (3) years of professional-level experience in assigned business area; OR an equivalent combination of education, training, and experience may be considered.
Supplemental Information

Knowledge of -

• Various technology practices and standards, analytics, and website management
• Problem solving techniques and skills; data management and integrity checking
• Project Management
• Financial Management
• Personnel Management
• Technology terminology and the ability to communicate in laymen terms
• Computer networking and basic troubleshooting
• Customer Service and skills
• Equipment maintenance practices and methods

Skill in -

• Following oral and written instructions
• Effective communication
• Identifying, analyzing, addressing, and resolving various IT issues and concerns
• Analyzing data and data management programs
• Overseeing, evaluating, and checking the work of subordinates
• Responding and engaging with internal and external customers
• Making accurate judgment calls regarding field of technology and issue resolution
• Reading, interpreting, and applying skills from software and hardware manuals
• Working with all types of technology when needed
• Operating a computer
• Microsoft Office Suite

Paid holiday, vacation, sick leave plans •Employee Assistance Program (EAP) •Competitive hourly rates •Flexible schedules •Training and development opportunities •Discount coupons •Service and employee recognition awards
01

What is your highest level of education?

• Masters Degree or higher
• Bachelors Degree
• Associates Degree
• High School Diploma or GED Certificate
• Completion of 10th grade
• Less than 10th grade education

02

What level of Driver's License do you currently possess?

• CDL A
• CDL B
• Regular (E)
• ID Only
• Out of State
• None of the above

03

How many years of professional-level experience in do you process in the Information Technology field?

• 1-2 years' experience
• 2-3 years' experience
• 3-4 years' experience
• 4-5 years' experience
• 5-7 years' experience
• 7-10 years' experience
• 10-11 years' experience
• 11-15 years' experience
• 15 or more years' experience

Required Question