Front Desk/Night Auditor. Duties. Perform night audit functions, including reviewing and reconciling daily transactions. Verify the accuracy of guest accounts and resolve any discrepancies. Prepare and distribute daily reports to management and other departments. Handle guest inquiries, requests, and complaints in a professional and timely manner. Check in customers using computer programs and equipment and provide guests with directions to their...
Front Desk Agent. Duties. Verify the accuracy of guest accounts and resolve any discrepancies. Prepare and distribute daily reports to management and other departments. Handle guest inquiries, requests, and complaints in a professional and timely manner. Check in customers using computer programs and equipment and provide guests with directions to their room. Maintain knowledge of hotel services, amenities, and local attractions to provide accura...